Job Details: German Speaking Customer Service Representative


JobsIreland
Jervis Street
Dublin 1
German Speaking Customer Service Representative
Position:  GERMAN SPEAKING CUSTOMER SERVICE REPRESENTATIVE
Key

RESPONSIBILITIES:

* Customer Service – provide e-mail and phone support to our
customers to the required standard which ensures a good balance
between productivity and quality  
* Ability to liaise with other departments as necessary  
* Identify process improvement opportunities and raise through the
appropriate forum  
* Support customers directly on the ground at major events around the
world  
* Any other tasks as required

Skills and Attributes:  
* German native speaker  
* Experience in Call Centre / Hospitality  
* Team player  
* Takes ownership  
* Organised and reliable with attention to detail  
* Excellent multi-tasking skills  
* Work well under pressure  
* Hungry to take on responsibility and a willingness to do adhere to
strict deadlines  
* Outstanding written and oral communication in English and language
applied  
* A sense of humour and positive, “make-it-work” attitude  
* Must be comfortable with standard MS Office software (Outlook, Word)
and quick to understand new software tools

We need : English (Good)

Type: Permanent
Payment:
Category: Others

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