Job Details: German Customer Service Agent


JobsIreland
Jervis Street
Dublin 1
jobsireland.ie
German Customer Service Agent
KEY

RESPONSIBILITIES:

* Maintaining a high phone and email service level ?
* Providing a strong seller experience - giving quick, accurate, and
friendly service ?
* Represent and sell our platform and tools to customers. ?
* Build relationships with customers and other teams.

SKILLS AND ATTRIBUTES: ?
* Fluency in English and German ?
* Attention to Details

- _ABILITY TO_ look at the bigger picture, identifying patterns and
flaws. ?
* Communication Skills - Outstanding written and oral communication
skills ?
* Ownership - Hungry to take on responsibility, excelling at following
up providing updates proactively, and proposing process improvements
whenever applicable. ?
* People Skills - Excellent interpersonal skills, being capable of
empathizing, communicating, and resolving conflicts in an assertive
way. ?
* Problem Solving
-Understanding scenarios, making decisions, and suggesting appropriate
answers/solutions according to available resources. ?
* Quick Learner ?Learning and adapting to new technologies and
tools. ?
* Relationship Building
-Using interpersonal skills to network in an effective way, educating
sellers regarding our tools and procedures, and building strong
relationships. ?
* Time Management - Organized and reliable, prioritizing, working well
under pressure to meet deadlines. ?
* Teamwork - Adaptable, flexible, approachable, and collaborative
towards team goals and interests ?
* Positive Attitude - A sense of humour and positive
?make-it-work? attitude. ?
* Policy-Driven - Impartial and objective with a policy-oriented
mindset ?
* Results Driven - Strong work ethic with a "can-do" attitude and
ability to create momentum based on goals KEY

RESPONSIBILITIES:

* Maintaining a high phone and email service level ?
* Providing a strong seller experience - giving quick, accurate, and
friendly service ?
* Represent and sell our platform and tools to customers. ?
* Build relationships with customers and other teams.

SKILLS AND ATTRIBUTES: ?
* Fluency in English and German ?
* Attention to Details

- _ABILITY TO_ look at the bigger picture, identifying patterns and
flaws. ?
* Communication Skills - Outstanding written and oral communication
skills ?
* Ownership - Hungry to take on responsibility, excelling at following
up providing updates proactively, and proposing process improvements
whenever applicable. ?
* People Skills - Excellent interpersonal skills, being capable of
empathizing, communicating, and resolving conflicts in an assertive
way. ?
* Problem Solving
-Understanding scenarios, making decisions, and suggesting appropriate
answers/solutions according to available resources. ?
* Quick Learner ?Learning and adapting to new technologies and
tools. ?
* Relationship Building
-Using interpersonal skills to network in an effective way, educating
sellers regarding our tools and procedures, and building strong
relationships. ?
* Time Management - Organized and reliable, prioritizing, working well
under pressure to meet deadlines. ?
* Teamwork - Adaptable, flexible, approachable, and collaborative
towards team goals and interests ?
* Positive Attitude - A sense of humour and positive
?make-it-work? attitude. ?
* Policy-Driven - Impartial and objective with a policy-oriented
mindset ?
* Results Driven - Strong work ethic with a "can-do" attitude and
ability to create momentum based on goals

We need : English (Good)

Type: Permanent
Payment:
Category: Others

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