ROLE:
HR Shared Services Coordinator
LOCATION:
Dublin (remote)
Contract length:
Until End Oct **Apply on the website**
Salary: ?**Apply on the website** per hour
IMMEDIATE STARTWe are seeking a knowledgeable and professional HR
coordinator to work as part of an EMEA HR Shared Services Centre based
out of Dublin.
_YOU WILL_ have direct responsibility for supporting this Global
organisation with a recent acquisition and ensuring an efficient and
effective transition of employees.
_YOU WILL_ work as part of a wider HR team to carry out the day to day
resolutions of Employee HR queries in a timely and accurate manner.
_YOU WILL_ be expected to drive continuous process improvements and
participate in local and international project teams supporting HR and
company initiatives.
This is a very busy time for the HR function at an exciting point in
the growth of this forward thinking, inclusive and collaborative
company.
If you have experience of working within a large corporate business
supporting an acquisition or merger this could be the perfect
opportunity for you to demonstrate your abilities and add value to
this global organisation. ?Core responsibilities will include:
Serving as a first HR point of contact for all employee and manager
enquiries regarding on-boarding/ off-boarding, benefits, employee
data, HR systems and information sources Responding to employee and
manager enquiries through phone, email or messaging systems by
accessing a variety of tools and knowledge bases - via a case
management tool and telephone Using judgment to escalate (if required)
and route contacts/issues to the appropriate specialists.
Helping to resolve employee enquiries, identifying the best person to
find expert support internally or externally Taking personal
initiative to conduct ongoing research and partnering with colleagues
to resolve more complex issues and reduce escalations as well.
Handling administrative duties and special assignments related to
departmental needs when necessary. Proactively drive/ project manage
process improvements on continuous bases using a Lean philosophy to
increase HR efficiency and effectiveness.
Sharing and improving processes within the HR Source and across HR
Operations Playing a key role in supporting HR initiatives and
projects Displaying co-operative team work, communication and focus on
continuous learning through self-development by attending internal
training classes to ensure added value to the team. Be fully
conversant and proactive in displaying behaviours which support the
business Mission, Vision and Values.
General ad-hoc tasks and duties as required.
REQUIREMENTS:
HR or Business qualification to degree level or studying towards it
Native Standard verbal and written English Skills ? additional
European languages are an advantage Self starter with demonstrated
examples of using own initiative to drive change High personal
integrity required in handling confidential information
_ABILITY TO_ work effectively in multi-cultural and cross-functional
teams
_ABILITY TO_ handle high volume of employee contacts daily while
maintaining a positive attitude Excellent time management and
organisational skills Strong communication and interpersonal skills
High level of focus and attention to detail and accuracy Personable,
able to comfortably deal with a variety of people Strong customer
service skills Knowledge of working through an acquisition or merger
would be highly beneficial
_EXPERIENCE OF_ working within a tech organisation also beneficial Job
ROLE:
HR Shared Services Coordinator
LOCATION:
Dublin (remote)
Contract length:
Until End Oct **Apply on the website**
Salary: ?**Apply on the website** per hour
IMMEDIATE STARTWe are seeking a knowledgeable and professional HR
coordinator to work as part of an EMEA HR Shared Services Centre based
out of Dublin.
_YOU WILL_ have direct responsibility for supporting this Global
organisation with a recent acquisition and ensuring an efficient and
effective transition of employees.
_YOU WILL_ work as part of a wider HR team to carry out the day to day
resolutions of Employee HR queries in a timely and accurate manner.
_YOU WILL_ be expected to drive continuous process improvements and
participate in local and international project teams supporting HR and
company initiatives.
This is a very busy time for the HR function at an exciting point in
the growth of this forward thinking, inclusive and collaborative
company.
If you have experience of working within a large corporate business
supporting an acquisition or merger this could be the perfect
opportunity for you to demonstrate your abilities and add value to
this global organisation. ?Core responsibilities will include:
Serving as a first HR point of contact for all employee and manager
enquiries regarding on-boarding/ off-boarding, benefits, employee
data, HR systems and information sources Responding to employee and
manager enquiries through phone, email or messaging systems by
accessing a variety of tools and knowledge bases - via a case
management tool and telephone Using judgment to escalate (if required)
and route contacts/issues to the appropriate specialists.
Helping to resolve employee enquiries, identifying the best person to
find expert support internally or externally Taking personal
initiative to conduct ongoing research and partnering with colleagues
to resolve more complex issues and reduce escalations as well.
Handling administrative duties and special assignments related to
departmental needs when necessary. Proactively drive/ project manage
process improvements on continuous bases using a Lean philosophy to
increase HR efficiency and effectiveness.
Sharing and improving processes within the HR Source and across HR
Operations Playing a key role in supporting HR initiatives and
projects Displaying co-operative team work, communication and focus on
continuous learning through self-development by attending internal
training classes to ensure added value to the team. Be fully
conversant and proactive in displaying behaviours which support the
business Mission, Vision and Values.
General ad-hoc tasks and duties as required.
REQUIREMENTS:
HR or Business qualification to degree level or studying towards it
Native Standard verbal and written English Skills ? additional
European languages are an advantage Self starter with demonstrated
examples of using own initiative to drive change High personal
integrity required in handling confidential information
_ABILITY TO_ work effectively in multi-cultural and cross-functional
teams
_ABILITY TO_ handle high volume of employee contacts daily while
maintaining a positive attitude Excellent time management and
organisational skills Strong communication and interpersonal skills
High level of focus and attention to detail and accuracy Personable,
able to comfortably deal with a variety of people Strong customer
service skills Knowledge of working through an acquisition or merger
would be highly beneficial
_EXPERIENCE OF_ working within a tech organisation also beneficial
We need : English (Good)
Type: Permanent
Payment:
Category: Others
