Job Details: Crosscare: Administrative Secretary (Part-Time) - Counselling Service


Irish Future
Talbot Street
Dublin 1
irishfuture.ie
Crosscare: Administrative Secretary (Part-Time) - Counselling Service


POSITION TITLE:? Administrative Secretary

PROGRAMME: Crosscare Counselling Service

LOCATION: Blanchardstown

WORK SCHEDULE: Part-time - **Apply on the website** hours per week

SALARY: Band C ?**Apply on the website**,**Apply on the website** -
?**Apply on the website**,**Apply on the website** (pro-rata)

CONTRACT TYPE: Permanent Part Time Contract

ROLE PURPOSE: As a member of the administrative team, to ensure the
smooth running of the Counselling Service so that adolescents and
their parents can avail of the best possible service.

REPORTS TO: Project Manager or nominated Deputy

THE ROLE:

RESPONSIBILITIES:

* Responding to telephone, postal, email and drop-in contacts, taking
referrals, providing advice and guidance as necessary;
* Supporting duty Counsellors to process referrals on an ongoing
basis, sourcing clarifying information when required;
* Maintaining a centralised data-base and waiting-list (salesforce);
* Liaising with assigned centre teams to manage intake of new
clients;
* Communicating with clients and arranging initial appointments for
designated centres;
* Ensuring counselling teams have access to all available client
information;
* Supporting designated teams by ordering and maintaining office and
household supplies;
* Visiting outreach centres as requested by Project Manager to
provide essential support;
* Managing databases and providing management information as
requested;
* Supporting the upkeep of the web-site;
* Working closely with the management team to streamline processes
and to improve the client experience;
* Other appropriate duties which may be assigned by the Project
Manager from time to time.

THE HOLDER:
(QUALIFICATION/SKILLS REQUIREMENTS)

JOB SKILLS/EXPERIENCE:

* Excellent telephone and people skills.
* Excellent IT skills: IT IS ESSENTIAL FOR THIS POST that candidate
is experienced with using databases and extracting reports from
databases.
* Record keeping as well as day to day correspondence.
* Previous experience working in a similar administration role.

PERSONAL SKILLS:

* The ability to maintain confidentially is of utmost importance
* Excellent interpersonal and communication?skills

APPLICATION PROCESS

TO APPLY FOR THIS POSITION PLEASE SEND AN UP TO DATE COVER LETTER AND
CV TO **Apply on the website** STATING CLEARLY ?ADMINISTRATIVE
SECRETARY ? CROSSCARE COUNSELLING SERVICE? IN THE SUBJECT LINE.

Closing date: **APPLY ON THE WEBSITE**TH JUNE AT 5PM

_CROSSCARE IS AN EQUAL OPPORTUNITIES EMPLOYER_


We need : English (Good)

Type: Permanent
Payment:
Category: Others

Apply for this Job Offer
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Email: (*) 
Phone: (*) 
Please Provide a Cover in the English Language.
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