Job Details: Technical Pre-sales and Support Specialist


JobsIreland
Jervis Street
Dublin 1
Technical Pre-sales and Support Specialist
Technical Pre-sales and Support Specialist

GemPool are working with a company based in Dublin 2. Their product is
a security verification product for the financial industry. They are
looking for a Technical Pre-Sales and Support Specialist to support
the Commercial and Customer Experience Teams. The Specialist will work
closely with the commercial team during sales processes to refine
customer requirements, and propose the optimal integrations possible
for them with the very flexible, and fast-to-integrate platform.

Responsibilities: You will be defining the customers solutions during
the sales process, and helping to guide them post-sale in any
technical queries they may have for implementation. You will be
ensuring smooth implementations of the system by supporting our
customers.

You will support the team in responding to Requests For Proposal
(RFPs) including extensive Information Security Questionnaires.

This job will also involve supporting the Customer Experience team to
ensure fast and effective roll-outs and to help define and refine any
customer issues and ensure that these are reported to increase the
effectiveness of the technology team delivering fast and effective
fixes.

You will be working in an ISO-**Apply on the website** Information
Security Management System environment.

Requirements:

You will need 3 years working with Cloud-based solutions

Strong knowledge and skills integrating APIs and SDKs

Great documentation and communication skills

Ability to work flexibly on multiple assignment

Security-oriented approach to systems architecture

Self motivated

Strong understanding of GDPR

Bachelor&#**Apply on the website**;s Degree

Ability to work as part of a team

Processes and Standards oriented mindset

Strong love of problem solving

If this sounds like something that you would be interested in and you
would like to hear more then call Laura on (phone number removed) or
email at

We need : English (Good)

Type: Permanent
Payment:
Category: Others

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