As the content moderator you will support the newest social media
network for short-form videos and will be responsible for ensuring
legal compliance and safety of content uploaded to the platform.
Note: This position will start as a work-from-home position and will
transition to onsite within our contact center at a later time, when
deemed safe to do so by local government.
Specific Responsibilities
* Review videos, posts, comments, reviews, photos and live streaming
content according to the social network’s policies, workflows and
targets while upholding a high standard of accuracy and quality
* Participate in frequent refresher training to always conduct
correct moderating policies
* Add accurate metadata/tags to content items, identify and escalate
potential risks to relevant teams
* Make suggestions for improving efficiency
* Draw up daily activity reports
REQUIREMENTS
Job Requirements
* Fluent in English and Spanish
* Demonstrated stable job tenure
* Social media savvy
* Strong spelling, grammar, and reading skills
* Experience in content or community moderation is a plus
* Strong emotional intelligence and resilience
* Accurate and critical work attitude
* Strong prioritisation skills
* Enthusiastic and proactive team player
* Collaborative and has a growth mindset
* Dedicated, private home workspace free of distractions and
interruptions
* Established home internet connectivity
* Able to troubleshoot their devices & connectivity; understand
their network environment at home; knowledge of their download/upload
speed
Join a company that appreciates your energy, drive, and enthusiasm
just as much as your skills. We obsess over providing world-class
experiences to our customers and we’re looking for individuals who
are committed to the same goal.
We pride ourselves on maintaining a culture based around teamwork,
quality, innovation, and constant growth and development.
SKILLS
Social Media Attention To Detail Content Reviewing Customer Support
Good Computer Skills
INFORMATION
COMPANY
Telus International Ireland
EMPLOYMENT TYPE
Full time
RELOCATION PACKAGE
Included
SALARY
From **Apply on the website**,**Apply on the website** to **Apply on
the website**,**Apply on the website** € gross / year
EXPERIENCE
Entry level
We need : English (Good)
Type: Permanent
Payment:
Category: Others
