Description
ARE YOU A GERMAN SPEAKER SEEKING A VARIED ROLE WITHIN A GROWING ONLINE
COMPANY?
Our client is seeking to employ a Customer Service Advisor with fluent
German to join their team. This is a chance to work within a team that
is at the heart of the business and showcase your skills delivering a
high level of customer service. The role involves supporting customer
needs via all communication channels. It will be fast-paced and varied
role and will give you the opportunity to work in an environment with
excellent rewards and achievements based on your exceptional
performance.
Requirements
* Deliver a high level of customer service, putting the customer
first at all stages of their journey
* Work closely with a diverse and vibrant team
* Communicate effectively between customers, client and the team.
* Resolve queries at the first point of contact through various
communication channels.
* Provide administrative support as required
* Professionally handle all enquiries, payments and follow up on any
issues efficiently
Offer
* Experience working in a customer service role providing excellent
customer service
* Proficient in MS office (ie Word, Excel)
* Fluent written and spoken ability in English and German
* Excellent communication and interpersonal skills
* Enjoys working in a busy, fast-paced environment
* Great attention to detail and organization skills
* Must be available for a regular schedule of **Apply on the
website** hours, one that spans weekends and holidays
Position: German Customer Service Advisor
Description
ARE YOU A GERMAN SPEAKER SEEKING A VARIED ROLE WITHIN A GROWING ONLINE
COMPANY?
Our client is seeking to employ a Customer Service Advisor with fluent
German to join their team. This is a chance to work within a team that
is at the heart of the business and showcase your skills delivering a
high level of customer service. The role involves supporting customer
needs via all communication channels. It will be fast-paced and varied
role and will give you the opportunity to work in an environment with
excellent rewards and achievements based on your exceptional
performance.
Requirements
* Deliver a high level of customer service, putting the customer
first at all stages of their journey
* Work closely with a diverse and vibrant team
* Communicate effectively between customers, client and the team.
* Resolve queries at the first point of contact through various
communication channels.
* Provide administrative support as required
* Professionally handle all enquiries, payments and follow up on any
issues efficiently
Offer
* Experience working in a customer service role providing excellent
customer service
* Proficient in MS office (ie Word, Excel)
* Fluent written and spoken ability in English and German
* Excellent communication and interpersonal skills
* Enjoys working in a busy, fast-paced environment
* Great attention to detail and organization skills
* Must be available for a regular schedule of **Apply on the
website** hours, one that spans weekends and holidays
We need : English (Good)
Type: Permanent
Payment:
Category: Others