Based in: Dublin / From Home until return to office is appropriate
Salary: €**Apply on the website** per hour DOE
Contract, Full Time
As the training program coordinator you will support new employee
sales training programs associated with sales onboarding activities
for the sales and services sector of this tech organisation.
You will collaborate with multiple team functions to secure subject
matter experts to create and implement effective and efficient
onboarding programs for the sales and services sector.
To be successful in this role you will need strong facilitation,
communication, organisational, planning and problem solving skills.
**Apply on the website**% of time will be spent coordinating the New
Employee Sales Training program including:
Coordination and Logistics.
Preparing and delivering requirements for each corresponding course
week and checkpoint.
Confirming attendees register to attend and receive invites for
program courses as well as attendance tracking.
Ensuring classrooms are set up and ready for training which includes:
confirming rooms are booked, meals are arranged, materials are
available, required technology is set up for the room and other
details as needed.
Distribute, collect and report electronic course surveys. Prerequisite
Ensure new hires have the access and understanding necessary to
complete tasks in the training platform.
Track completion status of the prerequisites and any additional tasks,
as determined by the Onboarding Program Manager. Communication.
Deliver communication to new hires for class scheduling and required
class activities to make certain goals of program are achieved.
Work with third-party vendors to coordinate facilitators and provide
attendance lists for follow up communications on additional learning.
Assist with the delivery of relevant product and business-related
instructor led training classes for sales new hires. This includes
delivering basic knowledge of company messaging, sales processes and
techniques as needed. **Apply on the website**% of time will be spent
supporting the new hire onboarding initiatives including:
Communicating with new hires, management, and other teams to ensure
that management and new employees have the necessary support required
for a consistent and strong onboarding experience through mediums such
as a manager checklist, welcome email and virtual meetings.
Confirm new hires are setup with a peer champ/mentor when they join.
Reinforce the usage of the tools provided to new employees for their
on-demand training needs. Qualifications (Knowledge, Skills,
·Supports at least one team/stakeholder, works with leaders for
Ability to handle multiple tasks simultaneously and to complete
assignments within given time constraints with high quality level.
Have or develop an understanding of company strategies, overall
objectives, and the organisation**Apply on the website**;s business
Solid understanding of product messaging, positioning and competition.
Ability to lead and deliver presentations to technical and business
audiences with guidance.
Strives to improve performance and to have a significant impact on
department**Apply on the website**;s success.
Demonstrates ability to lead and be a team player. Thinks and acts in
terms of "We," rather than "Us vs. Them".
Possesses professional maturity, presence and keeps a positive
customer service attitude.
Comprehends, responds, and incorporates iterative daily/weekly
feedback from managers, peers and mentors.
Strong work ethic, attitude and follow through ability.
Strong written and verbal communication and presentation skills.
Ability to communicate clearly so that mutual understanding is
achieved, including written communications and emails.
Learns technology quickly for reporting completion on internal
Demonstrates strong organisational, planning and independent
Must be willing and able to travel **Apply on the website**%
Requirements (Education, Certification, Training, and Experience):
A minimum of 2 - 4 years related program coordination experience.
Bachelor**Apply on the website**;s degree in related field.
Intermediate to Advanced Microsoft Office suite skills, specifically
Outlook, Excel and PowerPoint.
Comfortable presenting in front of large and small groups, delivering
critical messages to audiences
We need : English (Good)