Job Details: Infrastructure Business PM ITIL


JobsIreland
Jervis Street
Dublin 1
jobsireland.ie
Infrastructure Business PM ITIL
Position: Infrastructure Business PM Role with ITIL

JOB DESCRIPTION

Infrastructure Business PM Role within an ITIL Environment.

ESSENTIAL FUNCTIONS

 Q. Manage projects from project inceptions to successful
completion and lead the orderly progression of projects from the
proposal stage through project completion working in close
collaboration with the retained technology providers/vendors

Q. Work with the IT stakeholders and technology providers/vendors to
develop robust requirements, processes, project acceptance criteria,
deployment and test plans and required procedural changes

Q. Develops highly effective relationships with the technology
providers/vendors? project manager and other areas of the business
to deliver the optimal solution, escalating to the relevant business
stakeholder where necessary (providing evaluated recommendations) to
ensure the project is completed to time, cost and quality

Q. Coordinate with key stakeholders within all of the IT Service
Delivery paths:
* Organizing and leading meetings and facilitating group work
sessions
* Develop and maintains actionable and accurate project plan in an
approved tool or format (MS Project) and maintain the central register
for all the project artefacts
* Manage resources, scope, prioritization, work-plans and the
investigation of future enhancements
* Coordinating development and testing of evaluations,
product/process enhancements to improve service delivery
* Coordinate with stakeholders to define agreed upon project scope,
outcomes, requirements, schedule, and resources;

Q. Proactively conduct risk management planning, identification,
analysis, response planning, and controlling risk on the project to
ensure risks are identified, mitigated or escalated as necessary

Q. Develop and implement project communications to ensure visibility
of the progress of the project work stream demonstrating control over
both internal and technology provider/vendor progress and the
continued viability of the project

Q. Coordinate IT solution deployment, working with the technology
provider/vendor, IT Service Delivery and when required the business as
necessary to ensure adherence with the agreed quality and assurance
standard and processes.

JOB REQUIREMENTS, QUALIFICATIONS, AND COMPETENCIES

EDUCATIONAL/EXPERIENCE
* Bachelor?s degree in IT or related discipline
* 5+ years of experience in IT projects with strong track record of
delivering complex IT projects in outsourced environment
* Demonstrated experience of project management disciplines (Risk,
Issue, Change, Deliverable Management), methods and tools
* Knowledge or experience of working within the ITIL framework and
associated Service Management practices
* Good knowledge of information systems technologies, platforms and
security principles,

TECHNICAL/FUNCTIONAL
* Relative Degree and or masters
* Prior ITIL foundations certification is a plus
* Agile, Lean certification and experience preferred

CLIENT RELATIONSHIPS
* Experience of managing multiple parties including senior project
stakeholders and third party vendors on high profile, high visibility
projects
* Ability to make an impact and have credibility in interactions
across business groups
* Ability to work under pressure, handle complex change and
prioritise key activities

TEAM MANAGEMENT
* Ability to complete assignments with minimal direction
* Excellent interpersonal, written, and verbal communication skills
in English
* Problem Solving / Analytical Skills
* Strong Communication & Presentations Skills (Oral & Written)
* Works well independently and as part of a team

  ADDITIONAL COMPETENCIES
* Detail-oriented, strong work ethic, willingness to learn, and able
to handle multiple priorities and deadlines simultaneously
* Flexible and self-starting with an exceptional aptitude for
dealing with ambiguity, unexpected emergencies, frequent
interruptions, and competing deadlines
* Demonstrated skill at identifying and providing potential
resolutions to complex problems

OTHER INFORMATION

Must be able to work overtime and weekends when necessary
* Demonstrate intellectual curiosity: develops knowledge base and
skill set beyond that called for by immediate tasks; pushes the
?knowledge envelope?; evaluates results of own work and that of
others critically vs. purely focusing on production; continuously
questions processes and / or methods and seeks opportunities for
improvement; thoughtfully challenges conventional wisdom
Position: Infrastructure Business PM Role with ITIL

JOB DESCRIPTION

Infrastructure Business PM Role within an ITIL Environment.

ESSENTIAL FUNCTIONS

 Q. Manage projects from project inceptions to successful
completion and lead the orderly progression of projects from the
proposal stage through project completion working in close
collaboration with the retained technology providers/vendors

Q. Work with the IT stakeholders and technology providers/vendors to
develop robust requirements, processes, project acceptance criteria,
deployment and test plans and required procedural changes

Q. Develops highly effective relationships with the technology
providers/vendors? project manager and other areas of the business
to deliver the optimal solution, escalating to the relevant business
stakeholder where necessary (providing evaluated recommendations) to
ensure the project is completed to time, cost and quality

Q. Coordinate with key stakeholders within all of the IT Service
Delivery paths:
* Organizing and leading meetings and facilitating group work
sessions
* Develop and maintains actionable and accurate project plan in an
approved tool or format (MS Project) and maintain the central register
for all the project artefacts
* Manage resources, scope, prioritization, work-plans and the
investigation of future enhancements
* Coordinating development and testing of evaluations,
product/process enhancements to improve service delivery
* Coordinate with stakeholders to define agreed upon project scope,
outcomes, requirements, schedule, and resources;

Q. Proactively conduct risk management planning, identification,
analysis, response planning, and controlling risk on the project to
ensure risks are identified, mitigated or escalated as necessary

Q. Develop and implement project communications to ensure visibility
of the progress of the project work stream demonstrating control over
both internal and technology provider/vendor progress and the
continued viability of the project

Q. Coordinate IT solution deployment, working with the technology
provider/vendor, IT Service Delivery and when required the business as
necessary to ensure adherence with the agreed quality and assurance
standard and processes.

JOB REQUIREMENTS, QUALIFICATIONS, AND COMPETENCIES

EDUCATIONAL/EXPERIENCE
* Bachelor?s degree in IT or related discipline
* 5+ years of experience in IT projects with strong track record of
delivering complex IT projects in outsourced environment
* Demonstrated experience of project management disciplines (Risk,
Issue, Change, Deliverable Management), methods and tools
* Knowledge or experience of working within the ITIL framework and
associated Service Management practices
* Good knowledge of information systems technologies, platforms and
security principles,

TECHNICAL/FUNCTIONAL
* Relative Degree and or masters
* Prior ITIL foundations certification is a plus
* Agile, Lean certification and experience preferred

CLIENT RELATIONSHIPS
* Experience of managing multiple parties including senior project
stakeholders and third party vendors on high profile, high visibility
projects
* Ability to make an impact and have credibility in interactions
across business groups
* Ability to work under pressure, handle complex change and
prioritise key activities

TEAM MANAGEMENT
* Ability to complete assignments with minimal direction
* Excellent interpersonal, written, and verbal communication skills
in English
* Problem Solving / Analytical Skills
* Strong Communication & Presentations Skills (Oral & Written)
* Works well independently and as part of a team

  ADDITIONAL COMPETENCIES
* Detail-oriented, strong work ethic, willingness to learn, and able
to handle multiple priorities and deadlines simultaneously
* Flexible and self-starting with an exceptional aptitude for
dealing with ambiguity, unexpected emergencies, frequent
interruptions, and competing deadlines
* Demonstrated skill at identifying and providing potential
resolutions to complex problems

OTHER INFORMATION

Must be able to work overtime and weekends when necessary
* Demonstrate intellectual curiosity: develops knowledge base and
skill set beyond that called for by immediate tasks; pushes the
?knowledge envelope?; evaluates results of own work and that of
others critically vs. purely focusing on production; continuously
questions processes and / or methods and seeks opportunities for
improvement; thoughtfully challenges conventional wisdom


We need : English (Good)

Type: Permanent
Payment:
Category: Others

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