Our client is recruiting for a Level 2 Desktop support engineer to
join their team. The company is forward-thinking, and puts a real
emphasis on "project ownership" say goodbye to micromanaging.
Our client needs you to be a self-starter and excellent on the
technical side, but most of all you must be excellent with customers.
If this sounds like you then keep reading!
Key Responsibilities:
Provide excellent customer service.
Analyse and resolve Network related technical issues
Migration of client**Apply on the website**;s profiles and data from
old devices to replacement
Remote troubleshooting of client**Apply on the website**;s technical
issues
You will be responsible for troubleshooting Active directory users
Troubleshooting Malware, encryption, and software installation
Document client issues for future colleagues
Broadband line and service installation and troubleshooting
Experience troubleshooting a variety of technical issues ie. server
operating systems, Office **Apply on the website**, Network Software,
Backup devices, connectors
Mentoring younger team membersKey Requirements:
Customer-focused
Excellent communication skills
Self-motivated and proactive and proven problem solver
Experience with Draytek, VMware, Hyper V
Degree educated
Min of 3 years IT support experience in a similar roleBenefits:
Excellent salary
Career progression
Bonus
For More Information Call Peter Raine at Reperio Human Capital (phone
number removed)
Reperio Human Capital acts as an Employment Agency and an Employment
Business Level 2 Desktop Support
Our client is recruiting for a Level 2 Desktop support engineer to
join their team. The company is forward-thinking, and puts a real
emphasis on "project ownership" say goodbye to micromanaging.
Our client needs you to be a self-starter and excellent on the
technical side, but most of all you must be excellent with customers.
If this sounds like you then keep reading!
Key Responsibilities:
Provide excellent customer service.
Analyse and resolve Network related technical issues
Migration of client**Apply on the website**;s profiles and data from
old devices to replacement
Remote troubleshooting of client**Apply on the website**;s technical
issues
You will be responsible for troubleshooting Active directory users
Troubleshooting Malware, encryption, and software installation
Document client issues for future colleagues
Broadband line and service installation and troubleshooting
Experience troubleshooting a variety of technical issues ie. server
operating systems, Office **Apply on the website**, Network Software,
Backup devices, connectors
Mentoring younger team membersKey Requirements:
Customer-focused
Excellent communication skills
Self-motivated and proactive and proven problem solver
Experience with Draytek, VMware, Hyper V
Degree educated
Min of 3 years IT support experience in a similar roleBenefits:
Excellent salary
Career progression
Bonus
For More Information Call Peter Raine at Reperio Human Capital (phone
number removed)
Reperio Human Capital acts as an Employment Agency and an Employment
Business
We need : English (Good)
Type: Permanent
Payment:
Category: Others