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Job Details: IT Support Engineer


Citco Bank Netherland N.V.

Custom House Plaza 3 - IFSC
Dublin 1
http://www.citco.com
Please contact: General Manager
WE ARE THE INDUSTRY LEADERS

Providing hedge funds, private equity and real estate firms, institutional banks, Global 1000 companies, and high net worth individuals globally, with niche financial services and a dynamic focus to help realize the need for a quality counterpart.
IT Support Engineer
IT Support Engineer

Analysis and timely resolution of problems / tickets that are escalated by the Service Desk/Providing a technical resource for the implementation of projects such as the implementation & upgrades of IT systems and applications, all infrastructure type projects such as software upgrades and installation of new servers. Hands on support for all equipment moves & changes. Maintenance and support of the Telecommunications systems. Maintenance and support of the LAN and server environment/ Escalation of server issues to the global server support team/ Hardware support on all servers & workstations. Maintenance of Disaster Recovery systems & BCP site. Timely resolution of second level technical issues & logging same in problem /change management system/ To provide the necessary technical resources to I.T. projects where required/ Consistently contribute to effective documented procedures relating to all technical support operational responsibility.

Skills Requirements
Educational/Skill Level required: 3rd level qualification in IT or related discipline preferred. At least two years previous experience in a similar role. Personal Characteristics required: Excellent Technical skills. Proactive, enthusiastic and ambitious. Good team worker. Excellent problem solving skills. Excellent customer service skills. Excellent communication skills. Flexibility in terms of availability and working hours.

Salary: €To Be Advised

Number of Positions
1

Contract Type
Permanent
Days, Hours & Start Date

Days per week: 5
Hours per day: 8
Hours per week: 40

Start Date: Immediate

Experience Required:
Some Experience Required
Min. Experience: 2 Years

Education Requirements:
Third Level - 3rd level qualification in IT or related discipline preferred

We need : English (Very Good)

Type: Permanent
Payment: €To Be Advised
Category: IT - All

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