Job Details: Office Administrator/Scheduler


JobsIreland
Jervis Street
Dublin 1
Office Administrator/Scheduler
Position: Office Administrator/Scheduler Naas Co. Kildare

CLIENT CARE COORDINATOR/SCHEDULER, NAAS, CO. KILDARE

&#**Apply on the website**;‹WORK SOMEWHERE GREAT AND MAKE A
DIFFERENCE!

Due to our continued growth and expansion, we are delighted to offer a
Client Care Coordinator/scheduler role in Naas, Co. Kildare.

As a Client Care Coordinator, you can expect an extremely rewarding
career, ensuring we are delivering the highest quality care in your
community, to some of the most vulnerable members of society.

IF OUR VALUES OF PROFESSIONALISM, CONTINUOUS IMPROVEMENT, QUALITY AND
CARING ARE YOUR VALUES TOO THEN, WE CAN OFFER YOU;
* Work/Life Balance - **Apply on the website**.5 hours/week
* Working Monday to Friday **Apply on the website**:**Apply on the
website** - **Apply on the website**:**Apply on the website** *
* Salary €**Apply on the website**,**Apply on the
website**/annum
* Career Progression Opportunities

Since **Apply on the website** Comfort Keepers have been providing a
broad range of care to those most in need in our community; 

We have now grown to become Ireland&#**Apply on the website**;s
leading home care provider and were independently ranked in
Indeed&#**Apply on the website**;s Great Places to Work survey **Apply
on the website** and **Apply on the website**!

The Office Administrator will support the operations team in
completing the administration tasks that go along with scheduling
people in the community, customer service and reception duties. They
will assist with client enquiries to ensure the highest level of care
is delivered to our clients. Full training will be provided for the
successful candidate.

WHAT WOULD YOU BE DOING AS AN OFFICE ADMINISTRATOR?
* Liaise with Carers in relation to routes and organise their
schedules to make sure service is delivered with efficiency.
* Managing routes and schedules and communicating with customers
* Tracking and monitoring service delivery
* Be a point of contact for all carer and client schedule queries
and escalate where necessary
* Directing, optimising and coordinating full service delivery
* Supervise, Coach and train team members
* Assist with recruitment duties
* Maintain metrics and analyse performance and implement
improvements
* KPI Management
* Investigate and resolve operational, people and process issues in
a timely and effective manner
* Comply with Company Policy, ISO Requirements and all relevant
legislation &#**Apply on the website**;“ Health & Safety,
Organisation of Working Time Act, Equal Opportunities etc.

OUR IDEAL CANDIDATE WILL HAVE:
* Minimum of 2 years of proven administration experience
* Excellent Customer Service
* Proficient in standard logistic/scheduling software
* Good geographical knowledge of the area
* Excellent analytical, problem solving, organisational and time
management skills
* Proven track record in people management role
* Background in Healthcare/Homecare desirable
* Being a great communicator, team player, mentor and leader
* Strong communication capabilities with excellent motivation &
interpersonal skills
* Self-directed working style
* Results driven with excellent attention to detail
* Adapts well to change and ability to work under pressure
* Strong customer focus
* Strong IT and Systems Experience
* Strong administrative skills

INDOLP

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Type: Permanent
Payment:
Category: Others

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