Job Details: Circle Voluntary Housing Association: Customer Services Officer


Irish Future
Talbot Street
Dublin 1
irishfuture.ie
Circle Voluntary Housing Association: Customer Services Officer


ROLE: CUSTOMER SERVICES OFFICER

LOCATION: Agile working, with access to Head Office at Phoenix House,
**Apply on the website** Castle Street, Dublin 2
REPORTING TO: Customer Service Co-Ordinator & Head of Housing
CONTRACT: Permanent, subject to a 6-month probationary period
SALARY: ?**Apply on the website**,**Apply on the website** -
?**Apply on the website**,**Apply on the website**
GRADE: Grade 2
PROBATION: 6 months
HOURS: **Apply on the website** hours per week over 5 days
LEAVE: **Apply on the website** days
PENSION: Employer Contributory pension available at completion of
probation

THE ORGANISATION

CVHA has been a leading provider of social housing in Ireland since
**Apply on the website** and now manages and/ or owns approx.
1,**Apply on the website** homes in **Apply on the website** Local
Authorities including Dublin, Cork, Kildare, Wexford, Wicklow,
Waterford, Meath and Kildare. Currently employing **Apply on the
website**+ staff, we have an ambitious growth programme in response to
the need for more housing for those who cannot afford to provide their
own. Our vision is to make a difference by providing quality housing
to those in housing need.

ROLE OVERVIEW:

The Customer Service Officer is the first point of contact for all
matters relating to tenancy, estate and repairs and maintenance
services. This role is part of our core Housing and Property teams and
will support both teams to deliver excellent tenancy and property
services to our customers in their homes. The employee is responsible
for responding to of customer queries and the measurement of customer
satisfaction, dealing with all customer contact in a friendly,
efficient, and calm manner.

EXPERIENCE NEEDED:

The successful candidate will have a minimum of one years?
experience working in a customer service environment. They will also
have excellent verbal and written communication skills and an
understanding of the social housing sector.

HOW TO APPLY:

Interested applicants should apply via CV and Cover Letter to **Apply
on the website** The closing date for all applications will be 5PM ON
WEDNESDAY, **APPLY ON THE WEBSITE**TH NOVEMBER **APPLY ON THE
WEBSITE**.


We need : English (Good)

Type: Permanent
Payment:
Category: Others

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Email: (*) 
Phone: (*) 
Please Provide a Cover in the English Language.
CV: (*) 
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