Job Details: Senior Client Services Manager


JobsIreland
Jervis Street
Dublin 1
jobsireland.ie
Senior Client Services Manager
JOB DESCRIPTION
**Apply on the website** is the year when we are expanding our
internal client services team with talented candidates coming from
Medical Communication agencies or Pharma industry with project, event
and publication management experience. This role provides a unique
opportunity...You will be working closely with the Novartis Business
teams, this role acts as a partner for internal clients for an
assigned brand and/or TA for all Medical Communications NBS CONEXTS
deliverables. This role leads the development, execution and
management of assigned Scientific Events and Medical Communication
deliverables, ensuring alignment with the customer?s objectives.

Your responsibilities:

Your responsibilities include, but are not limited to:

? Responsible for leading the end-to-end delivery of the designated
deliverables/eventsfrom briefing through to completion

? Acts as stakeholder client relationship manager for clients of
assigned TA and/or brand and/or client group

? Communicates clearly and frequently with client for assigned brand

? Provides proactive recommendations on medical communication
tactics and solutions

? Responsible for keeping CSL briefed on medical communication
activities for assigned brands

? Provides CSL with accurate revenue and fore-casting of Medical
Communications activities for assigned brand and/ TA/or Publication
Plan

? Leads a deliverable-assigned, brand/TA-specific, NBS CONEXTS
project team and manages external vendors for designated scientific
events and medical communication deliverables including publications

? Sets clear direction and priorities; mentors and coaches staff for
improved performance

MINIMUM REQUIREMENTS
What you?ll bring to the role:

? Minimum: University degree level / Graduate degree, ideally in
science.

? Additional further education desirable

? Fluent English (oral and written), plus one other language would
be desirable

? 2 to 5 years? experience of working with Medical Communications
for either an agency or from within the pharmaceutical industry

? Track record in leading the delivery of Scientific Events

? High level of experience in digital solutions and innovation

? Significant openness to piloting new ideas

? Experience in cross cultural work environment

You?ll receive:

Competitive salary, Annual bonus, Pension scheme, Share scheme, Health
insurance, **Apply on the website** days annual leave, Flexible
working arrangements, subsidized dining facilities, Employee
recognition scheme, learning and development opportunities.

Why consider Novartis?

**Apply on the website** million. That?s how many lives our products
touched in **Apply on the website**. And while we?re proud of that
fact, in this world of digital and technological transformation, we
must also ask ourselves this: how can we continue to improve and
extend even more people?s lives?

We believe the answers are found when curious, courageous and
collaborative people like you are brought together in an inspiring
environment. Where you?re given opportunities to explore the power
of digital and data. Where you?re empowered to risk failure by
taking smart risks, and where you?re surrounded by people who share
your determination to tackle the world?s toughest medical
challenges.

Imagine what you could do at Novartis!

Commitment to Diversity & Inclusion:

Novartis embraces diversity, equal opportunity and inclusion. We are
committed to building diverse teams, representative of the patients
and communities we serve, and we strive to create an inclusive
workplace that cultivates bold innovation through collaboration, and
empowers our people to unleash their full potential.

Novartis are an equal opportunities employer and welcome applications
from all suitably qualified persons

Join our Novartis Network: If this role is not suitable to your
experience or career goals but you wish to stay connected to learn
more about Novartis and our career opportunities, join the Novartis
Network here: (Please contact us using the "Apply for this Job
Posting" box below)/network

Novartis Ireland Ltd. has been certified as a Top Employer **Apply on
the website** by the Top Employers Institute for its exceptional
employee offerings!

#LI-NOV = NovartisJOB DESCRIPTION
**Apply on the website** is the year when we are expanding our
internal client services team with talented candidates coming from
Medical Communication agencies or Pharma industry with project, event
and publication management experience. This role provides a unique
opportunity...You will be working closely with the Novartis Business
teams, this role acts as a partner for internal clients for an
assigned brand and/or TA for all Medical Communications NBS CONEXTS
deliverables. This role leads the development, execution and
management of assigned Scientific Events and Medical Communication
deliverables, ensuring alignment with the customer?s objectives.

Your responsibilities:

Your responsibilities include, but are not limited to:

? Responsible for leading the end-to-end delivery of the designated
deliverables/eventsfrom briefing through to completion

? Acts as stakeholder client relationship manager for clients of
assigned TA and/or brand and/or client group

? Communicates clearly and frequently with client for assigned brand

? Provides proactive recommendations on medical communication
tactics and solutions

? Responsible for keeping CSL briefed on medical communication
activities for assigned brands

? Provides CSL with accurate revenue and fore-casting of Medical
Communications activities for assigned brand and/ TA/or Publication
Plan

? Leads a deliverable-assigned, brand/TA-specific, NBS CONEXTS
project team and manages external vendors for designated scientific
events and medical communication deliverables including publications

? Sets clear direction and priorities; mentors and coaches staff for
improved performance

MINIMUM REQUIREMENTS
What you?ll bring to the role:

? Minimum: University degree level / Graduate degree, ideally in
science.

? Additional further education desirable

? Fluent English (oral and written), plus one other language would
be desirable

? 2 to 5 years? experience of working with Medical Communications
for either an agency or from within the pharmaceutical industry

? Track record in leading the delivery of Scientific Events

? High level of experience in digital solutions and innovation

? Significant openness to piloting new ideas

? Experience in cross cultural work environment

You?ll receive:

Competitive salary, Annual bonus, Pension scheme, Share scheme, Health
insurance, **Apply on the website** days annual leave, Flexible
working arrangements, subsidized dining facilities, Employee
recognition scheme, learning and development opportunities.

Why consider Novartis?

**Apply on the website** million. That?s how many lives our products
touched in **Apply on the website**. And while we?re proud of that
fact, in this world of digital and technological transformation, we
must also ask ourselves this: how can we continue to improve and
extend even more people?s lives?

We believe the answers are found when curious, courageous and
collaborative people like you are brought together in an inspiring
environment. Where you?re given opportunities to explore the power
of digital and data. Where you?re empowered to risk failure by
taking smart risks, and where you?re surrounded by people who share
your determination to tackle the world?s toughest medical
challenges.

Imagine what you could do at Novartis!

Commitment to Diversity & Inclusion:

Novartis embraces diversity, equal opportunity and inclusion. We are
committed to building diverse teams, representative of the patients
and communities we serve, and we strive to create an inclusive
workplace that cultivates bold innovation through collaboration, and
empowers our people to unleash their full potential.

Novartis are an equal opportunities employer and welcome applications
from all suitably qualified persons

Join our Novartis Network: If this role is not suitable to your
experience or career goals but you wish to stay connected to learn
more about Novartis and our career opportunities, join the Novartis
Network here: (Please contact us using the "Apply for this Job
Posting" box below)/network

Novartis Ireland Ltd. has been certified as a Top Employer **Apply on
the website** by the Top Employers Institute for its exceptional
employee offerings!

#LI-NOV = Novartis

We need : English (Good)

Type: Permanent
Payment:
Category: Others

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