Job Details: Customer Care Expert with Japanese


JobsIreland
Jervis Street
Dublin 1
Customer Care Expert with Japanese
Position: Customer Care Expert with Japanese Dublin

OUR CLIENT

Our Client is a web design & development company and helps millions of
users to build up their professional websites. Their powerful
technology makes it easy for everyone to get online with a stunning,
professional and functional web presence. Whether it’s your first
time creating or you’re a long time expert, you’ll find the
features and solutions you need to build a professional website with
true creative freedom.

Their global user base, open SDK, and unparalleled design capabilities
create a unique ecosystem. Partners, developers, web designers, and
other online professionals can effectively market their Apps and
services.

ROLE OVERVIEW
* To provide the users with technical solutions over the phone, via
email, and through tickets.
* To develop and maintain positive customer relations and
satisfaction.
* To collect valuable user feedback to improve the products.
* To work with all other departments and product teams and liaise
with them about the users’ needs.

YOUR PROFILE
* Fluent Japanese and English skills both in writing and speaking (C2
level).
* Experience and passion in customer support position.
* Ability to work in a fast-paced environment and be target driven.
* Excellent critical thinking and problem-solving skills.
* Knowledge and passion for web development or IT in general.

THE OFFER
* Competitive salary (negotiable).
* A full package of employee benefits.
* Dublin City Centre location.
* Direct and permanent contract.
* Work from Home.
* Work permit provided.


We need : English (Good)

Type: Permanent
Payment:
Category: Others

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