Job Details: Pieta: Individual Giving Manager


Irish Future
Talbot Street
Dublin 1
irishfuture.ie
Pieta: Individual Giving Manager


INDIVIDUAL GIVING MANAGER

Pieta?s vision is a world where suicide, self-harm and stigma have
been replaced by hope, self-care and acceptance. In response Pieta has
developed an ambitious fundraising target of ?**Apply on the
website** Million annual fundraised income by **Apply on the
website**.

Reporting to the Directors of Fundraising & Marketing, the primary
objective of the Individual Giving Manager is to deliver on income
targets for their area, implement a fundraising growth strategy and
develop a team of professional fundraisers delivering best practice
fundraising.

This role is of strategic importance in the delivery of the overall
fundraising, communications and brand strategy. The manager will lead
the team?s work to specific monthly, quarterly and annual targets,
will play a vital role in a cross-functional fundraising, marketing
and digital team and will be responsible for succession planning for
their team.

LOCATION: Remotely initially. Thereafter: Pieta Head Office,
Greenhills Retail Park, Tallaght, Dublin
POSITION TYPE: Permanent position, **Apply on the website** hours per
week.
SALARY: Depending on experience
ANNUAL LEAVE: **Apply on the website** days per annum
CLOSING DATE: **Apply on the website**/**Apply on the
website**/**Apply on the website**
APPLICATIONS: **Apply on the website**

KEY RESPONSIBILITIES

_DELIVERY OF TARGET:_

You will be responsible for meeting overall annual income targets,
within budget, and delivering on all KPIs for the area to ensure long
term growth of the individual giving and corporate philanthropy income
stream.

_STRATEGY, PLANNING & IMPLEMENTATION_

* Develop the individual giving and corporate fundraising strategies
to achieve annual income, expenditure and KPI?s in line with overall
strategy including supporter acquisition, supporter retention,
supporter value, supporter lifetime value, return on investment,
supporter enhancement rates (upgrade, conversion, uplift, cross sell).
* Develop and implement the annual plan to deliver on strategy to
include the ongoing monitoring and reporting on performance against
KPI?s, reporting to the directors and adjusting plans to ensure
delivery across channels.
* Develop a supporter relationship strategy and implementation plan
to deepen relationships with Pieta, motivate repeat
participation/support and build lifetime value. Systemising supporter
activities so that all supporter activity targets are managed, and
lifecycle based to enhance overall retention and value.
* Development of a data-led strategic approach to all supporter
development and acquisition plans.
* Develop, test and drive key fundraising activities with individual
donors ensuring direct marketing and overall core campaign is
leveraged to deliver supporters and income.
* Development of tried and tested fundraising products and
propositions that help drive growth of regular supporters.

_DATA, SYSTEMS AND ANALYTICS_

* Develop and manage the CRM system for individual giving.
* Development of data led segmentation and personalisation planning
for all supporter development
* Profiling of supporters and development of key insights and
understanding of all supporter, key metrics, key triggers for giving,
attrition and engagement
* Working with team and external partners to ensure all insights are
actioned and used to develop future plans for acquisition, retention,
and enhancement.

_MANAGEMENT_

* Foster a dynamic, ambitious, outcome focused and professional team
culture that encourages a willingness to learn, test and trial new
methods of fundraising.
* Develop individual team member goals, training, development and
coaching plans to ensure all team members develop best practice,
future orientated fundraising skills.
* Outline and implement succession plans ensuring the development of
a wide range of skills across the team and enabling both cross wards
and upwards mobility for each team member.
* Management of agencies employed to help deliver programmes of
activity with the public.

_CROSS-TEAM WORKING_

* Work closely and professionally with the wider fundraising and
marketing team to develop integrated campaigns, key messages and
fundraising to deliver key goals.
* Work with any external agencies and 3rd party supports that are
required to deliver the activities to represent Pieta in the best
light.

_BUDGETS AND REPORTING_

* Management of team costs and expenditure budgets on an on-going
basis ensuring all activity is implemented within budget and within
defined cost ratios.
* Coordination of key suite of reports to determine viability of
each channel and line of fundraising portfolio

_GENERAL_

* Undertake any relevant work delegated by the Directors of
Fundraising and Advocacy
* Participate in cross-departmental working groups, management
meetings and workshops as required
* Share Pieta?s values, participate as a full member of the team
and support activities across the whole organisation as appropriate.
* Engage in regular one to one sessions with the Directors of
Fundraising and Advocacy.
* Participate in relevant training and development courses as agreed
with your manager
* Be vigilant to any Health, Safety and Welfare risks in the
workplace and bring any concerns to the attention of your manager or
Health & Safety Representative

EDUCATION

* Third level degree in strategic marketing or business development
is required

SKILLS & EXPERIENCE REQUIRED

* Three years? experience of managing large and complex target
driven direct marketing, fundraising acquisition programmes delivering
in excess of ?3m.
* Strong analytical abilities with a proven track record in a
data-led approach to supporter development or large scale database
management and direct marketing experience.
* Has demonstrated the ability to grow a professional fundraising
team from low levels of income to ?1m plus with limited resources.
* Has demonstrated leadership in implementing best practice GDPR
process within the charity sector.
* Highly developed leadership, management and team building skills
* Professional communication skills, including excellent
presentation skills
* Excellent interpersonal skills to lead and motivate staff,
volunteers and supporters
* Strategic planning skills

PLEASE NOTE
As Pieta is a national organisation, this role will require travel for
work and a willingness to work weekends, evenings and unsociable hours
will be required

_Pieta is an equal opportunities employer and does not discriminate
against individuals on the basis of gender, age, race, colour,
nationality, ethnic or national origin, religion, marital status,
family status, sexual orientation, ability, or membership of the
Traveller community._


We need : English (Good)

Type: Permanent
Payment:
Category: Others

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Please Provide a Cover in the English Language.
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