Key
RESPONSIBILITIES:
* Customer Service ? provide e-mail and phone support to our
customers to the required standard which ensures a good balance
between productivity and quality ?
* Ability to liaise with other departments as necessary ?
* Identify process improvement opportunities and raise through the
appropriate forum ?
* Support customers directly on the ground at major events around the
world ?
* Any other tasks as required
Skills and Attributes: ?
* German native speaker ?
* Experience in Call Centre / Hospitality ?
* Team player ?
* Takes ownership ?
* Organised and reliable with attention to detail ?
* Excellent multi-tasking skills ?
* Work well under pressure ?
* Hungry to take on responsibility and a willingness to do adhere to
strict deadlines ?
* Outstanding written and oral communication in English and language
applied ?
* A sense of humour and positive, ?make-it-work? attitude ?
* Must be comfortable with standard MS Office software (Outlook, Word)
and quick to understand new software tools Position: ?GERMAN SPEAKING CUSTOMER SERVICE REPRESENTATIVE
Key
RESPONSIBILITIES:
* Customer Service ? provide e-mail and phone support to our
customers to the required standard which ensures a good balance
between productivity and quality ?
* Ability to liaise with other departments as necessary ?
* Identify process improvement opportunities and raise through the
appropriate forum ?
* Support customers directly on the ground at major events around the
world ?
* Any other tasks as required
Skills and Attributes: ?
* German native speaker ?
* Experience in Call Centre / Hospitality ?
* Team player ?
* Takes ownership ?
* Organised and reliable with attention to detail ?
* Excellent multi-tasking skills ?
* Work well under pressure ?
* Hungry to take on responsibility and a willingness to do adhere to
strict deadlines ?
* Outstanding written and oral communication in English and language
applied ?
* A sense of humour and positive, ?make-it-work? attitude ?
* Must be comfortable with standard MS Office software (Outlook, Word)
and quick to understand new software tools
We need : English (Good)
Type: Permanent
Payment:
Category: Others
