Job Details: Call Centre Trainer


JobsIreland
Jervis Street
Dublin 1
jobsireland.ie
Call Centre Trainer
Our client is one of the most prestigious brands and global players
on the luxury market. Quality, excellence and the full satisfaction of
the customer are the basis of their culture.

Profile: ?
* Customer-oriented ?
* Emphatic, collaborative, patient ?
* Ability to manage stress & work under pressure ?
* Strong communications skills (both verbal and written) ?
* Ability to work in a start-up environment ?
* Multitask-oriented ?
* Organizational skills ?
* Flexible ?
* Problem-solving abilities

REQUIREMENTS:

* Training delivery/presentation skills ?
* Fluent in English ?
* Previous trainer experience preferred ?
* Ability to present complex information to a variety of audiences ?
* Knowledge of NVM/Salesforce can be an advantage

RESPONSIBILITIES:

* Deliver training programs/workshops to the team/individuals ?
* Develop teaching plans for new hires ?
* Identify training needs ?
* Build annual training programmes ?
* Prepare handouts, instructional materials, aids, etc. ?
* Periodically evaluate programs to ensure that they reflect any
changes ?
* Track and report progress Our client is one of the most prestigious brands and global players
on the luxury market. Quality, excellence and the full satisfaction of
the customer are the basis of their culture.

Profile: ?
* Customer-oriented ?
* Emphatic, collaborative, patient ?
* Ability to manage stress & work under pressure ?
* Strong communications skills (both verbal and written) ?
* Ability to work in a start-up environment ?
* Multitask-oriented ?
* Organizational skills ?
* Flexible ?
* Problem-solving abilities

REQUIREMENTS:

* Training delivery/presentation skills ?
* Fluent in English ?
* Previous trainer experience preferred ?
* Ability to present complex information to a variety of audiences ?
* Knowledge of NVM/Salesforce can be an advantage

RESPONSIBILITIES:

* Deliver training programs/workshops to the team/individuals ?
* Develop teaching plans for new hires ?
* Identify training needs ?
* Build annual training programmes ?
* Prepare handouts, instructional materials, aids, etc. ?
* Periodically evaluate programs to ensure that they reflect any
changes ?
* Track and report progress

We need : English (Good)

Type: Permanent
Payment:
Category: Others

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