SCHEDULER AND ADMINISTRATION SUPPORT: CORK
THE COMPANY:
Barr?g Healthcare is a family run organisation based in Dublin with
services nationwide providing residential care and day packages
nationwide to enable people who need support across the areas of
mental health, disability, aftercare, transitional and mainstream
social care. Our programmes are built around our central philosophy;
to embrace the possibilities for each person in our care and work with
support agencies and local community groups to grow and foster
independence towards an outcome of social interaction and purposeful
contribution, celebrating the best of each person?s ability. We
pride ourselves on working to support and champion both our service
user?s and staff and welcome applications from any person that feels
they would be a good fit within our organisation. The right candidate
for this role will strive to enhance the lives of the individuals by
promoting their community inclusion and equal citizenship.
JOB TITLE: Scheduler and Administration Support: Cork
APPLICATIONS CONSIDERED VIA: **Apply on the website** and Indeed
APPLICATION FORMAT: Please submit a cover letter explaining your
suitability for the role and current CV for consideration
CLOSING DATE FOR APPLICATIONS: Ongoing
PROPOSED INTERVIEW DATES: TBA
CONTACT FOR INFORMAL ENQUIRIES: **Apply on the website**
REPORTING RELATIONSHIP: Scheduler and Administration Support will
report to the Operations Manager.
SALARY: ?**Apply on the website**k ?**Apply on the website**k
dependent on experience.
JOB TYPE: The standard working week applying to the post is: **Apply
on the website** hours. Monday to Friday from 9am to 5pm.
PROBATION: A probationary period of six months will apply- this may be
extended under certain circumstances.
ANNUAL LEAVE: The annual leave applying to the post will be outlined
at job offer stage.
LOCATION OF POST: This post will be based in Glanmire, Cork.
THE PACKAGE:
* Competitive starting salary
* Pension scheme (PRSA)
* Access to Cycle to Work Scheme
* Flexibility on working hours
* Tax free bus / luas / rail / coach tickets to assist with travel
costs to and from work
* Access to Employee Assistance Programme
* Opportunity for further education
PURPOSE OF ROLE:
The Scheduler will manage our operational team placements matching the
most suitable employee?s availability with the client needs.
They will also assist in ensuring the proper flow of office procedures
and support the management team in the delivery of services to our
client base. This will necessitate comprehensive familiarisation with
the work of the company, its referral agents, and the service demands
of the client group.
MAIN DUTIES:
_SCHEDULING_
* Coordinating employee?s schedules on a daily basis
* Meeting and familiarizing yourself with the employee team to
enhance the client and employee matching process
* Monitoring, mediating and logging both Client and team member
concerns.
* Effectively managing and developing excellent relationships with
the team and Clients
* Coordinating and maintaining a complete Client service schedule
using our scheduling software via Bright HR
* Accurately entering and maintaining Client and employee records
* Coordinating and checking the monthly timesheet submission for the
Cork service
* Dealing with emergency situations decisively and effectively
* Answering incoming calls in a friendly, professional and
knowledgeable manner.
_ADMINISTRATION_
* Assist in preparation of financial reports, support the team in the
co-ordination, petty cash reconciliation.
* Manage correspondence by answering e-mails and sorting mail.
* Draft, format and print documents as requested.
* Attend meetings and take minutes as needed.
* Support the recruitment process including managing applications
and scheduling interviews in conjunction with management
* Maintain a positive and friendly company image by acting as first
line contact to visitors, Customers, in person, online and via
telephone.
_CLIENTS_
* Develop a comprehensive awareness of the work of the company in
order to respond to queries/potential referrals.
* Familiarise with the policies and procedures of the company as
they relate to its work.
* Support the Team Leaders in the creation of accurate records/files
as requested. This to include collation of reports, correspondence,
risk assessments, significant event forms, progress records, and
financial requests/outlay in relation to clients including upload of
the same to Views.
* Assist in the preparation of professional reports to
statutory/referral agencies, including weekly and monthly reports.
* Attend workshops/conferences as requested.
* Be willing to undergo further training as it relates to the role.
* Have a working knowledge of the Health Information and Quality
Authority (HIQA) Standards as they apply to the service for example
National Standards for Child Protection and Care and comply with
associated B.H.C. Services protocols for implementing and maintaining
these standards as appropriate to the role.
THE ABOVE JOB DESCRIPTION IS NOT INTENDED TO BE A COMPREHENSIVE LIST
OF ALL DUTIES INVOLVED AND CONSEQUENTLY, THE POST HOLDER MAY BE
REQUIRED TO PERFORM OTHER DUTIES AS APPROPRIATE TO THE POST WHICH MAY
BE ASSIGNED TO HIM/HER FROM TIME TO TIME AND TO CONTRIBUTE TO THE
DEVELOPMENT OF THE POST WHILE IN OFFICE.
QUALIFICATIONS AND /EXPERIENCE
* Must have experience working with scheduling / rostering and be
comfortable working in a fast paced environment
* Administrative, HR or office support experience, ideally within a
social care / health or disability environment
* Must have proficient IT skills including a working knowledge of
Microsoft Packages - Excel and Word and in particular must be
comfortable working with spreadsheets
* AN APPROPRIATE QUALIFICATION IN BUSINESS / OFFICE SKILLS WILL BE
AN ADVANTAGE
AND: Candidates must have a suitable standard of professional
attainments.
AND: Candidates must have the requisite knowledge and ability
(including a high standard of suitability and management ability for
the proper discharge of the duties of the office) with a minimum of
two years proven experience
PROFESSIONAL KNOWLEDGE
* High level of competence with Microsoft packages (Word, Excel,
Power point)
* Comfortable working with IT systems necessary for the role
* Experience working as a scheduler
* An awareness of responsibilities under GDPR legislation
THE FOLLOWING WILL BE SEEN AS AN ADVANTAGE:
* Full clean driver?s license
All roles subject to Garda Vetting, overseas security clearance and
reference checks.
IF YOU WISH TO APPLY FOR THIS POST, PLEASE FORWARD YOUR CV ALONG WITH
A COVER LETTER INCLUDING THE ROLE YOU ARE APPLYING FOR IN THE SUBJECT
BAR TO **Apply on the website** . ALL APPLICATIONS AND ENQUIRIES WILL
BE REPLIED TO PROMPTLY. A FULL JOB DESCRIPTION AND RATE OF PAY FOR
THIS ROLE IS AVAILABLE UPON REQUEST.
We need : English (Good)
Type: Permanent
Payment:
Category: Health
