REPORTS TO: Store Supervisor / Store Manager
OVERALL PURPOSES OF THE ROLE:
Mission and Policies:
Comply with and actively promote the company’s Mission, Vision and Values at all times and ensure they are consistently and continuously passed on to all staff members and customers in words, actions and deeds.
Be open to implementing change quickly and effectively within your store when required.
Present oneself in accordance with the company’s uniform policy at all times.
Follow cash handling procedures and cash register policies.
Adhere to the company’s meals and breaks policy.
Comply with the Company’s Health & Safety Policy and Procedures.
Comply with the Company’s Equal Opportunities Policy and Procedures.
Customer Service:
Provide outstanding customer service, welcoming and interacting with every customer on a continuous basis.
Respond to customer needs / complaints / feedback, and engage with every customer.
Maintain ambiance by maintaining toilet standards, clear tables, glassware, dinnerware and utensil quality, food presentation and service.
Operations and Profitability:
Have knowledge of all products we sell and suggestively up-sell to assist meeting store sales targets. Contribute to store goals for increasing sales and improving profits.
Follow sandwich / food agreed preparation procedures within the food safety guidelines.
Stock monitoring, rotating of ingredients or items for sale, ensuring use by dates are adhered to.
Keep the store / kitchen / toilets / shopfront clean and tidy at all times ensuring that toilet / store cleaning check lists are signed.
Prepare ground beverages to company standards efficiently and consistently.
Responsibility to learn all aspects of becoming a barista and developing a passion for coffee, to improve ones own development and bean grading.
Accept all other duties/tasks as and when assigned by the Line Manager, with respect, in the spirit of being a good team member.
For further information or to apply please email your CV to ursula@massivepr.tvJOB TITLE: Counter assistant
REPORTS TO: Store Supervisor / Store Manager
OVERALL PURPOSES OF THE ROLE:
Mission and Policies:
Comply with and actively promote the company’s Mission, Vision and Values at all times and ensure they are consistently and continuously passed on to all staff members and customers in words, actions and deeds.
Be open to implementing change quickly and effectively within your store when required.
Present oneself in accordance with the company’s uniform policy at all times.
Follow cash handling procedures and cash register policies.
Adhere to the company’s meals and breaks policy.
Comply with the Company’s Health & Safety Policy and Procedures.
Comply with the Company’s Equal Opportunities Policy and Procedures.
Customer Service:
Provide outstanding customer service, welcoming and interacting with every customer on a continuous basis.
Respond to customer needs / complaints / feedback, and engage with every customer.
Maintain ambiance by maintaining toilet standards, clear tables, glassware, dinnerware and utensil quality, food presentation and service.
Operations and Profitability:
Have knowledge of all products we sell and suggestively up-sell to assist meeting store sales targets. Contribute to store goals for increasing sales and improving profits.
Follow sandwich / food agreed preparation procedures within the food safety guidelines.
Stock monitoring, rotating of ingredients or items for sale, ensuring use by dates are adhered to.
Keep the store / kitchen / toilets / shopfront clean and tidy at all times ensuring that toilet / store cleaning check lists are signed.
Prepare ground beverages to company standards efficiently and consistently.
Responsibility to learn all aspects of becoming a barista and developing a passion for coffee, to improve ones own development and bean grading.
Accept all other duties/tasks as and when assigned by the Line Manager, with respect, in the spirit of being a good team member.
For further information or to apply please email your CV to ursula@massivepr.tv
We need : English (Very Good)
Type: Permanent
Payment: €9.15 per hour
Category: Catering
