This is a part-time, permanent position in our Castlebarr store - the
core hours are 8 per week (Sat & Thurs)
A Halfords team is a special team, made up of people who are
passionate about our products and services and obsessed with giving
our customers the very best experience. We?re specialists at what we
do ? our teams give practical solutions, as well as advising on the
very best products to meet our customers? needs, fitting a range of
products to our customers? cars and bikes.
You?ll already be great with customers and ideally will already have
some experience of fitting car parts or of cycle repair; whatever your
experience, we?ll train you in how to wow a Halfords customer.
?This role is critical in delivering a great customer experience,
providing a wide range of fitting services, including car parts
fitting, technology fitting, cycle building and cycle servicing. ?
This work is carried out in our car park or in-store. We?ll help you
develop your practical problem-solving skills alongside your ability
to work quickly and efficiently so that our customers never want to
shop elsewhere! ?Ideally, you already have Retail experience but if
you can demonstrate experience of tailoring your approach in a
customer focused sales environment, we can help you with the rest.
We look after our colleagues as well as we look after our customers,
so whether you have ambitions to progress to a technical role in our
shops, on to management, or elsewhere across the Group of Halfords
companies, we will help you to fulfil your potential.
To be successful in this role you will need:
An interest in our range of products and services
Ideally, some knowledge and skills in car parts fitting and cycle
repair
The ability to communicate with all types of customers and colleagues
The ability to understand customer needs
A proactive approach to helping customers
Problem solving skills
_EXPERIENCE OF_ delivering great customer service, ideally in a retail
sales environment
Ideally, some experience of working towards and achieving sales
targets
Availability to work on a rota basis, including weekends
As well as holiday and contributory pension, you can expect to enjoy:
Colleague discount of up to **Apply on the website**% across the Group
Performance related bonus
Life assurance
Uniform
Fantastic deals across a range of other retailers, travel providers,
and more
Employee Assistance Programme offering advice and support
Trade Price Bike Scheme
Option to join our Share Save and Cycle2
Work schemes
Join the UK and Ireland?s leading retailer of automotive and cycling
products and be part of our success story in getting the nation safely
back on the move. Position: ?Customer Services Advisor - 8 hours
This is a part-time, permanent position in our Castlebarr store - the
core hours are 8 per week (Sat & Thurs)
A Halfords team is a special team, made up of people who are
passionate about our products and services and obsessed with giving
our customers the very best experience. We?re specialists at what we
do ? our teams give practical solutions, as well as advising on the
very best products to meet our customers? needs, fitting a range of
products to our customers? cars and bikes.
You?ll already be great with customers and ideally will already have
some experience of fitting car parts or of cycle repair; whatever your
experience, we?ll train you in how to wow a Halfords customer.
?This role is critical in delivering a great customer experience,
providing a wide range of fitting services, including car parts
fitting, technology fitting, cycle building and cycle servicing. ?
This work is carried out in our car park or in-store. We?ll help you
develop your practical problem-solving skills alongside your ability
to work quickly and efficiently so that our customers never want to
shop elsewhere! ?Ideally, you already have Retail experience but if
you can demonstrate experience of tailoring your approach in a
customer focused sales environment, we can help you with the rest.
We look after our colleagues as well as we look after our customers,
so whether you have ambitions to progress to a technical role in our
shops, on to management, or elsewhere across the Group of Halfords
companies, we will help you to fulfil your potential.
To be successful in this role you will need:
An interest in our range of products and services
Ideally, some knowledge and skills in car parts fitting and cycle
repair
The ability to communicate with all types of customers and colleagues
The ability to understand customer needs
A proactive approach to helping customers
Problem solving skills
_EXPERIENCE OF_ delivering great customer service, ideally in a retail
sales environment
Ideally, some experience of working towards and achieving sales
targets
Availability to work on a rota basis, including weekends
As well as holiday and contributory pension, you can expect to enjoy:
Colleague discount of up to **Apply on the website**% across the Group
Performance related bonus
Life assurance
Uniform
Fantastic deals across a range of other retailers, travel providers,
and more
Employee Assistance Programme offering advice and support
Trade Price Bike Scheme
Option to join our Share Save and Cycle2
Work schemes
Join the UK and Ireland?s leading retailer of automotive and cycling
products and be part of our success story in getting the nation safely
back on the move.
We need : English (Good)
Type: Permanent
Payment:
Category: Others
