Job Details: Broadband Manager


JobsIreland
Jervis Street
Dublin 1
jobsireland.ie
Broadband Manager
Want to do the best work of your life? With **Apply on the website**
million customers in 6 countries, make your mark at Europe&#**Apply on
the website**;s leading media and entertainment brand. A workplace
where you can proudly be yourself; our people make Sky a truly
exciting and inclusive place to work.

"The Broadband Base Manager has responsibility for campaign activity
planning & execution for the Broadband Base. They will manage weekly
Retention & customer upsell trading performance and manage in quarter
mitigation activity.. " - Marketing Controller

What you&#**Apply on the website**;ll do:

* Retain the existing customer base
* Identify and deliver additional value from existing customers
* Increase customer satisfaction, engagement and loyalty
* Develop and deliver initiatives that engage, grow and retain
customers
* Embed customer value decisions in all our activities

What you&#**Apply on the website**;ll bring:

* Lead the implementation and deployment of BB toolkit offers,
adopting a &#**Apply on the website**;test & learn&#**Apply on the
website**; approach
* Support BB Quarterly Planning and manage in quarter performance
management and mitigation
* Collaborate with Trading Performance, Operations, Insights and
Finance teams to maintain trading momentum and deliver quarterly BB
churn & existing base sales targets
* Own campaign targeting, briefing & comms sign off (incl. email, DM,
outbound calling & AdSmart campaigns)
* Support BB Proposition/Offer planning with responsibility for offer
build and management e.g. Retention toolkits, Regrade/Upgrade offers,
Re-contracting offers

Marketing (ROI)

The Marketing Team in Dublin delivers a market leading strategy that
grows our overall TV and broadband business for both Sky and Now TV.
We have overall responsibility for brand strategy, acquisition and
trading campaigns, and digital strategy. From Brand and TV & Broadband
(including product), to Digital and Now TV, we ensure our products,
content and experiences are expertly communicated to our customers.

The Rewards:

There&#**Apply on the website**;s a reason people can&#**Apply on the
website**;t stop talking about #Life At Sky . Our great range of
rewards really are something special, here are just a few:

* Sky Q, for the TV you love all in one place
* A generous pension package
* Private healthcare
* Discounted mobile and broadband
* Access a wide range of exclusive Sky VIP rewards and experiences

Where you&#**Apply on the website**;ll work:

Dublin

Our striking Ireland HQ has an A-list location on Burlington Road,
walking distance from central Dublin. Grand Canal Dock and Pearse
train stations are both around 1.5km away, and we&#**Apply on the
website**;re a short stroll from the buses of Baggot Street, Leeson
Street and Waterloo Road. There&#**Apply on the website**;s plenty of
parking for cyclists and drivers, too.

Inclusion:

We take pride in our approach to diversity and inclusion: we&#**Apply
on the website**;ve been recognised by The Times and Stonewall for
this, and we&#**Apply on the website**;ve committed ?**Apply on the
website**million to support the fight against racial injustice.
We&#**Apply on the website**;ve also set ambitious targets for
increasing ethnic diversity and representation throughout our
organisation.

At Sky we don&#**Apply on the website**;t just look at your CV.
We&#**Apply on the website**;re more focused on who you are and your
potential. We also know that everyone has a life outside work, so
we&#**Apply on the website**;re happy to discuss flexible working.

And we&#**Apply on the website**;ll do everything we can to support
you during your application. If you need us to make any adjustments to
our recruitment process, speak to our recruitment team who will be
happy to support you.

Why wait?

Apply now to build an amazing career and be part of a brilliant team.
We can&#**Apply on the website**;t wait to hear from you.

To find out more about working with us, search #Life At Sky ?on
social media. A job you love to talk about.

Just so you know: if your application is successful, we&#**Apply on
the website**;ll ask you to complete a criminal record check. And
depending on the role you have applied for and the nature of any
convictions you may have, we might have to withdraw the offer.
Want to do the best work of your life? With **Apply on the website**
million customers in 6 countries, make your mark at Europe&#**Apply on
the website**;s leading media and entertainment brand. A workplace
where you can proudly be yourself; our people make Sky a truly
exciting and inclusive place to work.

"The Broadband Base Manager has responsibility for campaign activity
planning & execution for the Broadband Base. They will manage weekly
Retention & customer upsell trading performance and manage in quarter
mitigation activity.. " - Marketing Controller

What you&#**Apply on the website**;ll do:

* Retain the existing customer base
* Identify and deliver additional value from existing customers
* Increase customer satisfaction, engagement and loyalty
* Develop and deliver initiatives that engage, grow and retain
customers
* Embed customer value decisions in all our activities

What you&#**Apply on the website**;ll bring:

* Lead the implementation and deployment of BB toolkit offers,
adopting a &#**Apply on the website**;test & learn&#**Apply on the
website**; approach
* Support BB Quarterly Planning and manage in quarter performance
management and mitigation
* Collaborate with Trading Performance, Operations, Insights and
Finance teams to maintain trading momentum and deliver quarterly BB
churn & existing base sales targets
* Own campaign targeting, briefing & comms sign off (incl. email, DM,
outbound calling & AdSmart campaigns)
* Support BB Proposition/Offer planning with responsibility for offer
build and management e.g. Retention toolkits, Regrade/Upgrade offers,
Re-contracting offers

Marketing (ROI)

The Marketing Team in Dublin delivers a market leading strategy that
grows our overall TV and broadband business for both Sky and Now TV.
We have overall responsibility for brand strategy, acquisition and
trading campaigns, and digital strategy. From Brand and TV & Broadband
(including product), to Digital and Now TV, we ensure our products,
content and experiences are expertly communicated to our customers.

The Rewards:

There&#**Apply on the website**;s a reason people can&#**Apply on the
website**;t stop talking about #Life At Sky . Our great range of
rewards really are something special, here are just a few:

* Sky Q, for the TV you love all in one place
* A generous pension package
* Private healthcare
* Discounted mobile and broadband
* Access a wide range of exclusive Sky VIP rewards and experiences

Where you&#**Apply on the website**;ll work:

Dublin

Our striking Ireland HQ has an A-list location on Burlington Road,
walking distance from central Dublin. Grand Canal Dock and Pearse
train stations are both around 1.5km away, and we&#**Apply on the
website**;re a short stroll from the buses of Baggot Street, Leeson
Street and Waterloo Road. There&#**Apply on the website**;s plenty of
parking for cyclists and drivers, too.

Inclusion:

We take pride in our approach to diversity and inclusion: we&#**Apply
on the website**;ve been recognised by The Times and Stonewall for
this, and we&#**Apply on the website**;ve committed ?**Apply on the
website**million to support the fight against racial injustice.
We&#**Apply on the website**;ve also set ambitious targets for
increasing ethnic diversity and representation throughout our
organisation.

At Sky we don&#**Apply on the website**;t just look at your CV.
We&#**Apply on the website**;re more focused on who you are and your
potential. We also know that everyone has a life outside work, so
we&#**Apply on the website**;re happy to discuss flexible working.

And we&#**Apply on the website**;ll do everything we can to support
you during your application. If you need us to make any adjustments to
our recruitment process, speak to our recruitment team who will be
happy to support you.

Why wait?

Apply now to build an amazing career and be part of a brilliant team.
We can&#**Apply on the website**;t wait to hear from you.

To find out more about working with us, search #Life At Sky ?on
social media. A job you love to talk about.

Just so you know: if your application is successful, we&#**Apply on
the website**;ll ask you to complete a criminal record check. And
depending on the role you have applied for and the nature of any
convictions you may have, we might have to withdraw the offer.


We need : English (Good)

Type: Permanent
Payment:
Category: Others

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