Job Details: Crosscare: Information and Advocacy Officer


Irish Future
Talbot Street
Dublin 1
irishfuture.ie
Crosscare: Information and Advocacy Officer


POSITION TITLE: INFORMATION AND ADVOCACY OFFICER

NATURE AND SCOPE: The Information and Advocacy Officer will be
responsible for working with asylum seekers, refugees, immigrants and
their related needs

WORK SCHEDULE: **Apply on the website** hour week

REPORTS TO: Project Leader

RESPONSIBILITIES:

_CASE WORK WITH CLIENTS_

* Engaging with and building professional trusting relationships with
individual clients, treating them with dignity and respect, and
working within the values of Crosscare
* Provide information to, and advocate on behalf of people who are
homeless or at high risk of homelessness
* Provide information and advocacy on social welfare and housing
* Provide information on the asylum process and on the rights and
entitlements of asylum seekers and refugees
* Ensuring that clients have access to and understand the Health
Service
* Compile written submissions on behalf of clients to relevant State
and NGO bodies to effectively advocate for access to relevant supports
and services
* Make appropriate referrals/ applications for accommodation,
support and related services, as required
* Working effectively with colleagues in a multi-project environment

_PROJECT-SPECIFIC WORK_

* Respond to emerging issues, as appropriate
* Social media
* Volunteer management

_ADMINISTRATION/POLICY_

* Maintain up-to-date client records on the internal database, the
PASS system and in more detailed paper files where required
* Monitor and track clients trends and issues to contribute to
social policy development
* Keep up to date with asylum/refugee case law and policies
* Be conversant with the application of relevant legislation and
policies in relation to housing, homelessness, social welfare systems
* Collaborating with other Crosscare projects on multi-issue cases

_ORGANISATIONAL_

* Working as part of the CIAS team (which includes the Migrant
Project and Housing & Welfare Information) engaging in team meetings,
supervision, reviews and planning sessions
* Maintaining Crosscare confidentiality at all times and follow data
protection legislation requirements and policies and procedures
* Representing Crosscare at different fora
* Promote positive working relationships with external organisations

THE HOLDER:
(QUALIFICATION/SKILLS REQUIREMENTS)

_ESSENTIAL JOB SKILLS / EXPERIENCE REQUIRED:_

* Fluent English and high literacy skills
* Minimum of one years experience of information provision on a
one-to-one basis
* Experience of advocacy work on behalf of clients
* A working knowledge of Irish housing, homeless and social welfare
systems, processes and legislation
* An understanding of the national and international experiences of
asylum seekers and refugees
* Degree / post-graduate qualification in social sciences or
equivalent

_DESIRABLE EXPERIENCE:_

* Writing, researching and editing skills
* Knowledge of the International Protection System
* Use of social media and website management
* Knowledge of other languages

_PERSONAL SKILLS:_

* Excellent communication and interpersonal skills
* Motivation and ability to work on own initiative
* Organisational skills
* IT Skills (MS Office essential, experience in database use
desirable)

APPLICATION PROCESS

To apply, please send a comprehensive CV and letter of application
detailing your suitability for the role to **Apply on the website**

CLOSING DATE FOR APPLICATIONS WILL BE 5TH MAY **APPLY ON THE WEBSITE**
AT 5PM.

When emailing your application, please put ?CROSSCARE REFUGEE
SERVICE INFORMATION & ADVOCACY OFFICER ROLE? in the subject line.

_AN ENTITLEMENT TO WORK IN IRELAND WITHOUT VISA RESTRICTION IS
REQUIRED_

CROSSCARE IS AN EQUAL OPPORTUNITIES EMPLOYER


We need : English (Good)

Type: Permanent
Payment:
Category: Others

Apply for this Job Offer
Name: (*) 
Email: (*) 
Phone: (*) 
Please Provide a Cover in the English Language.
CV: (*) 
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