Job Details: AONTAS: I.T. Systems Administrator with Salesforce Specialism


Irish Future
Talbot Street
Dublin 1
irishfuture.ie
AONTAS: I.T. Systems Administrator with Salesforce Specialism


INTRODUCTION AONTAS

OUR VISION:?For all adults to achieve their educational aspirations
through an equitable lifelong learning system.

OUR MISSION:?To advocate for the right of all adults in Ireland to
quality learning throughout their lives, and to promote the value and
benefits of lifelong learning.

OUR MEMBERSHIP:?Growing membership of over **Apply on the website**
organisations and individuals committed to lifelong learning. Our
membership includes learners, tutors, and statutory, nongovernmental,
community, and voluntary organisations from across the island of
Ireland.

Established in **Apply on the website**, AONTAS, the National Adult
Learning Organisation, is a non-governmental membership organisation
that promotes that value of adult learning and advocates for the
rights of all adults to quality learning across the tertiary education
system. We have an unwavering commitment to educationally
disadvantaged adults. We offer solutions-focused advocacy that is
evidence-based, drawing on research and our extensive initiatives that
engage with adults who have returned to education. AONTAS is a highly
respected and connected non-governmental organisation at national and
international levels. Our?_STRATEGIC PLAN: A VISION FOR EDUCATIONAL
EQUALITY (**APPLY ON THE WEBSITE**)?_is informed by principles of
social justice, feminism, partnership, valuing diversity, advancing
equality and supporting social inclusion. We have expertise in
educational equality, and we advocate strongly for community education
as the most inclusive, yet underfunded, part of the education system.

AONTAS is committed to providing a voice for adult learners based on
our vision of learning as being truly lifelong, and takes account of
the myriad benefits of learning to health, personal development,
social engagement and community development. AONTAS advocates for an
inclusive, learner-centred lifelong learning system that enables
adults to have a meaningful learning experience.

Over the course of **Apply on the website**, AONTAS will deliver our
Strategic Plan **Apply on the website**,?_A Vision for Educational
Equality_. Our work centres on three goals: Learner Voice for Action,
a Thriving Community Education Sector, and Lifelong Learning for
Sustainability. This will be achieved through four key complementary
areas of work: Research, Capacity Building, Advocacy, and
Communications.

POSITION:?I.T. SYSTEMS ADMINISTRATOR WITH SALESFORCE SPECIALISM
(FIXED-TERM CONTRACT 6 MONTHS)

LOCATION:?This role is based in AONTAS, the National Adult Learning
Organisation, **Apply on the website** Main St, Ranelagh, Dublin 6,
D**Apply on the website** E0H1. AONTAS provides a flexible working
approach. Therefore, this role will allow for both at-home and
in-office working through a hybrid work model.

AONTAS are seeking to recruit an I.T. Systems Administrator for a
full-time fixed-term role. The key objective of this role is to review
and customize AONTAS? Customer Relationship Management (CRM) system,
Salesforce, to ensure it is fit-for-purpose, provide **Apply on the
website**-1 training and support for AONTAS staff, and support other
internal systems including MS Teams.

KEY RESPONSIBILITIES

The I.T. Systems Administrator will report directly to the CEO. They
will be responsible for:

* Meeting with the AONTAS team and identifying the needs of the CRM
system. This will be based on the services provided, reporting
requirements, and organisational objectives.
* Creating an AONTAS Salesforce Customisation Report with detailed
notes on the timeline, steps included, and changes to be made.
* Reviewing and customising Salesforce
* Providing **Apply on the website**-1 training sessions with
staff/end users to build the capacity of the team to use the system
efficiently (including inputting data, editing fields, recognising
system issues, segmenting audiences, and pulling up reports)
* Managing the integration of Salesforce with other systems
including the AONTAS website, MS Teams and Xero
* Providing support to staff team on other internal I.T. systems to
improve and strengthen the internal I.T. infrastructure of the
organisation.

CORE SKILLS:

* Degree in Computer Science, Information Technology, or equivalent
experience required
* **Apply on the website** years of technical support experience
within a Windows environment
* Salesforce specialism
* Working knowledge of Microsoft **Apply on the website**, MS Teams
and Xero
* Experience managing and maintaining collaboration tools such as
SharePoint, MS teams, and Zoom
* Excellent troubleshooting skills

PERSONAL CHARACTERISTICS:

* High level of professional responsibility and integrity
* Proven ability to meet deadlines and multi-task
* Ability to communicate effectively with colleagues in an
approachable manner

BENEFITS

* A collaborative and supportive working environment
* Employee Assistance Programme
* Hybrid work practice (working in the AONTAS office and from home)
* The AONTAS Office is open from 9am to 5pm Monday to Friday. The
basic working week is **Apply on the website** hrs. AONTAS Head Office
is located in Ranelagh Dublin 6.

SALARY

The salary offered will be commensurate with experience and will be
between ?**Apply on the website**,**Apply on the website** to
?**Apply on the website**,**Apply on the website** per annum
pro-rata.

THE RECRUITMENT PROCESS

AONTAS Uses Workable an online platform software system. Please use
this link to complete your application. Emailed applications will not
be accepted.
Workable Link:

We need : English (Good)

Type: Permanent
Payment:
Category: Others

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Please Provide a Cover in the English Language.
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