Job Details: Family Carers Ireland: Information Officer, Community – Kildare, Dublin & Wicklow


Irish Future
Talbot Street
Dublin 1
Family Carers Ireland: Information Officer, Community – Kildare, Dublin & Wicklow
[Family Carers Ireland]

INFORMATION OFFICER, COMMUNITY – KILDARE, DUBLIN & WICKLOW

(BASE LOCATION – CITYWEST BUSINESS CAMPUS)

(OPEN TO PUBLIC COMPETITION)

Family Carers Ireland (FCI) is _the _national charity supporting over
**Apply on the website**,**Apply on the website** family carers across
the country who dedicate their lives to caring for loved ones such as
children or adults with physical or intellectual disabilities, frail
older people, those with palliative care needs or those living with
chronic illnesses or addiction. We provide a range of supports and
services for family carers nationally from our local support centres.

Family Carers Ireland is currently recruiting an _INFORMATION OFFICER
– COMMUNITY COVERING KILDARE, DUBLIN & WICKLOW_. This role will
report to our Support Manager: Community. This role will involve
responding to queries from family carers and where appropriate,
triaging them to internal supports using the agreed triage process
based on the Carer Outcome StarTM. The IO Community will support the
SMCs in the facilitation of universal carer supports (scheduling of
carer clinics, workshops, support groups etc.) and support the
actioning of targeted supports identified as needed through the
wellbeing review process. The IO Community will oversee all office
activities and carer reception area within their designated Family
Carer Support Resource Centre. They also provide support to their
Network team as required.

ROLE CRITERIA: The successful candidate should possess the following
ESSENTIAL criteria.

* Minimum Leaving cert (or equivalent) and pursued further studies in
Office Administration or IT;
* At least 2 years’ experience working in a busy office
environment;
* The ability to prioritise tasks and work within a dynamic
environment;
* Excellent IT Skills- mainly Microsoft **Apply on the website**,
SharePoint, MS Word, Excel, Outlook, and experience setting up video
calls through platforms like Zoom, MS Teams.
* Flexibility in attitude and approach to the job and a willingness
to help others;
* A reflective approach to their work and a willingness to learn and
desire to implement a culture of continuous improvement;
* A strong work ethic with excellent attention to detail;
* Effective time management skills and organisation skills with the
ability to manage multiple activities and keep stakeholders informed;
* Excellent communication skills and the ability to establish
rapport with a diverse range of people;
* The ability to work autonomously and within a team;
* Fluency in English (written and verbal);
* Have experience working in a highly confidential environment;
* Full drivers licence with access to own car.

TERMS & CONDITIONS: Permanent, full time contract (**Apply on the
website** hours per week; Monday – Friday). The successful candidate
will work from Family Carers Ireland, Unit 8, **Apply on the website**
Kingswood Road, Citywest Business Park, Dublin **Apply on the
website**, D**Apply on the website** F**Apply on the website**. The
remuneration for this role includes an annual salary of €**Apply on
the website**,**Apply on the website** and access to a defined
contribution pension scheme. The annual leave entitlement for this
role working full-time from January to December is **Apply on the
website** days.

APPLICATION PROCESS - Applicants are invited to submit their up-to
date CV and cover letter demonstrating how they meet the above
criteria to **Apply on the website** no later than SUNDAY, FEBRUARY
5TH **APPLY ON THE WEBSITE**. Prospective candidates may contact us
for a copy of the job description if they wish.

_FAMILY CARERS IRELAND IS AN EQUAL OPPORTUNITIES EMPLOYER_


We need : English (Good)

Type: Permanent
Payment:
Category: Health

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