POLICY & RESEARCH OFFICER
The Patient Advocacy Service is seeking to recruit a POLICY & RESEARCH
OFFICER for a full time ( * Hours per week),
Contract of Indefinite Duration position. The post will be based in
Dublin. The Patient Advocacy Service is currently implementing a
Blended Working Model trial therefore some remote working will also be
The Patient Advocacy Service provides a free, independent, and
confidential service to support users of public acute hospitals and
nursing homes making or intending to make a formal complaint through
the relevant complaints process. We also support users in the
aftermath of a patient safety incident.
The service is person-centred, accountable, accessible, impartial, and
independent of service providers, families, and other supports.
The Patient Advocacy Service is a National Service, with a National
Office based in Dublin City Centre and additional office hubs in
Galway and Cork.
SALARY: € *, * to
€ *, * (It is
anticipated that new entrants to the Patient Advocacy Service will be
appointed on the 1st point of the scale however, incremental credit,
should it be awarded, will be based on previous relevant experience as
set out in the application form).
LOCATION: NAS National Office, Dublin City Centre.
The successful candidate will be required to attend the office base
one to two days per week in line with our organisational Blended
Working Model which is being trialled at present. This will be subject
to review based on the operational needs of the organisation and the
outcome of the trial of blended work. Where the successful candidate
does not have an appropriate space to work from home other local
arrangements can/will be explored.
The successful candidate will be required to attend the Patient
Advocacy Service National Office for two days per week for an initial
HOURS: The position is full time, * hours per
week and may involve working some unsocial hours.
THE POSITION ENTAILS SOME TRAVEL: access to use of a car, a current
full driver’s licence, valid car insurance and a valid NCT
certificate are essential requirements for the post. You will be asked
to provide employer indemnity by way of a Letter of Indemnity from
your motor insurance company.
The Policy & Research Officer will be asked to obtain Garda Clearance
before they commence work with the Patient Advocacy Service.
A national panel may be formed of qualified candidates from which
Policy & Research Officer posts arising within the next **Apply on the
website** months will be filled, should vacancies arise in this
The completed application form should be emailed (as an attachment) to
* (stating ‘PRO’ in the subject line)
A relevant application form can be accessed at the following link:
We need : English (Good)