Job Details: Content Moderation Associate - Spanish


JobsIreland
Jervis Street
Dublin 1
jobsireland.ie
Content Moderation Associate - Spanish
Position: CONTENT MODERATION ASSOCIATE - SPANISH

Cognizant has been a tremendous success story globally over the last
**Apply on the website**+ years.

It is a member of the NASDAQ-**Apply on the website**, the S&P **Apply
on the website**, the Forbes Global **Apply on the website**, and the
Fortune **Apply on the website** and is ranked among the top
performing and fastest growing companies in the world.

We run a multilingual Customer Support and Content Review Centre
onsite one of our Technology Clients in Dublin. It is an instantly
recognizable, global iconic brand and a place where employees learn,
collaborate and help improve a digital product used by over a billion
people worldwide!

You will be part of a rapidly growing multilingual team. The Team will
be working onsite with and alongside internal teams for a leading
online multinational company to respond to requests and assist in the
success of this project. You will receive extensive training to
develop your skills to succeed in an environment that is professional,
modern, fast paced and driven by excellence.

We are committed to investing in our people. We offer a range of
training programs at the start and throughout your career with
Cognizant to increase your depth of knowledge on world-class platforms
and tools.

You will have an opportunity to collaborate with a wide variety of
stakeholders, both locally and globally.

OUR BENEFITS INCLUDE:

* PMI Private Medical Insurance
* Competitive maternity benefits of **Apply on the website** weeks
paid Leave
* Permanent contract
* Life assurance

THE FOCUS OF THE ROLE WILL BE TO:

* Make decisions as to what course of action needs to be taken to
ensure correct information is displayed. Examples of corrective
measures will include calling up a B2B customer to verify information
and additional online research.
* Make outbound phone contact with clients in a courteous,
professional and efficient manner. There is no selling involved in
this position however a substantial amount of phone calls are required
with a purpose of obtaining information.
* Process and raise required requests/transactions and make sound
decisions related to customer requirements.
* Follow all compliance and security measures relating to client
data.
* Take action on process transactions and handle the same with
proper research.
* Adhere to process quality metrics and strive to exceed the monthly
quality & productivity targets.
* Adhere to process norms and structure.
* Adapt to a fast-paced environment with frequent business updates.

We are looking for bilingual candidates (English + Spanish),
preferably graduates in any discipline, ideally with some experience
in a customer service or content review position in a process-driven
environment.

Fresh graduates will also be considered.

Key success factors in this position are adaptability and flexibility,
ability to focus on relatively repetitive tasks at a computer, good
communication skills, an ability to make independent judgement and a
problem-solving nature.

To be successful in this role, you will also need to have a very solid
knowledge and understanding of the country where your language is
spoken. This knowledge should cover geography of the country (road
network, administrative boundaries, natural features, urban areas),
culture, values and behaviours. Typically anyone who has lived in a
particular country for a number of years would possess this knowledge.

At least upper intermediate English and full fluency in the 2nd
language are required.

We offer interesting work onsite a globally admired technology
company, an attractive compensation package, valuable training and
career progression opportunities across the globe.

ABOUT COGNIZANT: Cognizant (Nasdaq-**Apply on the website**: CTSH) is
one of the world&#**Apply on the website**;s leading professional
services companies, transforming clients&#**Apply on the website**;
business, operating and technology models for the digital era. Our
unique industry-based, consultative approach helps clients envision,
build and run more innovative and efficient businesses. Headquartered
in the U.S., Cognizant is ranked **Apply on the website** on the
Fortune **Apply on the website** and is consistently listed among the
most admired companies in the world.
Position: CONTENT MODERATION ASSOCIATE - SPANISH

Cognizant has been a tremendous success story globally over the last
**Apply on the website**+ years.

It is a member of the NASDAQ-**Apply on the website**, the S&P **Apply
on the website**, the Forbes Global **Apply on the website**, and the
Fortune **Apply on the website** and is ranked among the top
performing and fastest growing companies in the world.

We run a multilingual Customer Support and Content Review Centre
onsite one of our Technology Clients in Dublin. It is an instantly
recognizable, global iconic brand and a place where employees learn,
collaborate and help improve a digital product used by over a billion
people worldwide!

You will be part of a rapidly growing multilingual team. The Team will
be working onsite with and alongside internal teams for a leading
online multinational company to respond to requests and assist in the
success of this project. You will receive extensive training to
develop your skills to succeed in an environment that is professional,
modern, fast paced and driven by excellence.

We are committed to investing in our people. We offer a range of
training programs at the start and throughout your career with
Cognizant to increase your depth of knowledge on world-class platforms
and tools.

You will have an opportunity to collaborate with a wide variety of
stakeholders, both locally and globally.

OUR BENEFITS INCLUDE:

* PMI Private Medical Insurance
* Competitive maternity benefits of **Apply on the website** weeks
paid Leave
* Permanent contract
* Life assurance

THE FOCUS OF THE ROLE WILL BE TO:

* Make decisions as to what course of action needs to be taken to
ensure correct information is displayed. Examples of corrective
measures will include calling up a B2B customer to verify information
and additional online research.
* Make outbound phone contact with clients in a courteous,
professional and efficient manner. There is no selling involved in
this position however a substantial amount of phone calls are required
with a purpose of obtaining information.
* Process and raise required requests/transactions and make sound
decisions related to customer requirements.
* Follow all compliance and security measures relating to client
data.
* Take action on process transactions and handle the same with
proper research.
* Adhere to process quality metrics and strive to exceed the monthly
quality & productivity targets.
* Adhere to process norms and structure.
* Adapt to a fast-paced environment with frequent business updates.

We are looking for bilingual candidates (English + Spanish),
preferably graduates in any discipline, ideally with some experience
in a customer service or content review position in a process-driven
environment.

Fresh graduates will also be considered.

Key success factors in this position are adaptability and flexibility,
ability to focus on relatively repetitive tasks at a computer, good
communication skills, an ability to make independent judgement and a
problem-solving nature.

To be successful in this role, you will also need to have a very solid
knowledge and understanding of the country where your language is
spoken. This knowledge should cover geography of the country (road
network, administrative boundaries, natural features, urban areas),
culture, values and behaviours. Typically anyone who has lived in a
particular country for a number of years would possess this knowledge.

At least upper intermediate English and full fluency in the 2nd
language are required.

We offer interesting work onsite a globally admired technology
company, an attractive compensation package, valuable training and
career progression opportunities across the globe.

ABOUT COGNIZANT: Cognizant (Nasdaq-**Apply on the website**: CTSH) is
one of the world&#**Apply on the website**;s leading professional
services companies, transforming clients&#**Apply on the website**;
business, operating and technology models for the digital era. Our
unique industry-based, consultative approach helps clients envision,
build and run more innovative and efficient businesses. Headquartered
in the U.S., Cognizant is ranked **Apply on the website** on the
Fortune **Apply on the website** and is consistently listed among the
most admired companies in the world.


We need : English (Good)

Type: Permanent
Payment:
Category: Others

Apply for this Job Offer
Name: (*) 
Email: (*) 
Phone: (*) 
Please Provide a Cover in the English Language.
CV: (*) 
Are you human ?
Share on your Facebook Page: