Job Details: Level 2 Desktop Support


JobsIreland
Jervis Street
Dublin 1
jobsireland.ie
Level 2 Desktop Support
Level 2 Desktop Support

Our client is recruiting for a Level 2 Desktop support engineer to
join their team. The company is forward-thinking, and puts a real
emphasis on "project ownership" say goodbye to micromanaging.

Our client needs you to be a self-starter and excellent on the
technical side, but most of all you must be excellent with customers.
If this sounds like you then keep reading!

Key Responsibilities:

Provide excellent customer service.

Analyse and resolve Network related technical issues

Migration of client&#**Apply on the website**;s profiles and data from
old devices to replacement

Remote troubleshooting of client&#**Apply on the website**;s technical
issues

You will be responsible for troubleshooting Active directory users

Troubleshooting Malware, encryption, and software installation

Document client issues for future colleagues

Broadband line and service installation and troubleshooting

Experience troubleshooting a variety of technical issues ie. server
operating systems, Office **Apply on the website**, Network Software,
Backup devices, connectors

Mentoring younger team membersKey Requirements:

Customer-focused

Excellent communication skills

Self-motivated and proactive and proven problem solver

Experience with Draytek, VMware, Hyper V

Degree educated

Min of 3 years IT support experience in a similar roleBenefits:

Excellent salary

Career progression

Bonus

For More Information Call Peter Raine at Reperio Human Capital (phone
number removed)

Reperio Human Capital acts as an Employment Agency and an Employment
Business Level 2 Desktop Support

Our client is recruiting for a Level 2 Desktop support engineer to
join their team. The company is forward-thinking, and puts a real
emphasis on "project ownership" say goodbye to micromanaging.

Our client needs you to be a self-starter and excellent on the
technical side, but most of all you must be excellent with customers.
If this sounds like you then keep reading!

Key Responsibilities:

Provide excellent customer service.

Analyse and resolve Network related technical issues

Migration of client&#**Apply on the website**;s profiles and data from
old devices to replacement

Remote troubleshooting of client&#**Apply on the website**;s technical
issues

You will be responsible for troubleshooting Active directory users

Troubleshooting Malware, encryption, and software installation

Document client issues for future colleagues

Broadband line and service installation and troubleshooting

Experience troubleshooting a variety of technical issues ie. server
operating systems, Office **Apply on the website**, Network Software,
Backup devices, connectors

Mentoring younger team membersKey Requirements:

Customer-focused

Excellent communication skills

Self-motivated and proactive and proven problem solver

Experience with Draytek, VMware, Hyper V

Degree educated

Min of 3 years IT support experience in a similar roleBenefits:

Excellent salary

Career progression

Bonus

For More Information Call Peter Raine at Reperio Human Capital (phone
number removed)

Reperio Human Capital acts as an Employment Agency and an Employment
Business

We need : English (Good)

Type: Permanent
Payment:
Category: Others

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Please Provide a Cover in the English Language.
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