ALUMNI RELATIONS ASSISTANT
UCD Foundation engages in fundraising and alumni engagement activities
to support University College Dublin in its pursuit of world-class
education, teaching, research and innovation. Six Colleges and their
constituent Schools make up the academic structure of UCD.
To support the work of the Alumni Relations team, and to contribute to
its ongoing success, UCD Foundation is seeking to recruit an Alumni
Relations Assistant. This is a great opportunity for a hard-working,
resourceful, creative and diligent individual to join a highly
regarded and successful team.
ROLE:
The Alumni Relations Assistant will have responsibility for
administrative support for the Alumni Development Office, manage the
Alumni Services/Benefits Programme and provide support for event
activity and alumni communications including social media and email.
REPORTING DIRECTLY TO THE ASSOCIATE DIRECTOR OF ALUMNI RELATIONS, YOU
WILL:
* Be the primary point of contact for general queries from alumni
* Manage and build the Alumni Services/Benefits Programme
* Support the Associate Director with the annual alumni magazine -
UCD Connections
* Provide general administrative support to the office
* Support reunions, events and webinars managed by the Alumni
Relations Office.
The Alumni Relations Assistant will proactively liaise with members of
the Development and Alumni Relations team, relevant UCD Units,
Colleges and Schools to support an annual programme of activity,
events and communications helping to build and strengthen lifelong
relationships between UCD and its alumni worldwide.
SPECIFIC RESPONSIBILITIES WILL INCLUDE:
Administrative Support:
* Be the primary point of contact for general queries from alumni and
the UCD Alumni Development Office and manage the main UCD Alumni inbox
and phone line and ensure timely response to queries
* Manage the main reception area of UCD Alumni Development Office
* Provide general administrative support to the office which will
include finance related duties including management of eProcurement.
Alumni Services/Benefits programme (which includes library access):
* Manage and build the Alumni Services/Benefits programme including
all communications
* Ensure Alumni Library Cards ? purchased online and in person -
are issued in a timely manner
* Liaise with the Data team to develop methods of automating data
transfer from the online software to the CRM
* Liaise with the UCard Office, UCD Library, IT and various
departments in UCD to ensure efficient management of the programme
* Financial management and transfer of all fees in conjunction with
UCD alumni finance.
* Assist colleagues with the UCD Alumni Network - an online platform
to help alumni connect
* Plan, organise and create a communications plan for alumni events
at the UCD University Club.
UCD Connections Magazine
* Support the Associate Director with the production of the annual
alumni magazine - UCD Connections
* Gather content
* Proof and edit
* Data segmentation for distribution of the magazine to alumni
worldwide
* Engage with alumni, faculty and staff on feature and interview
pieces
* Assist with the creation of a Digital Communications Plan for
social media and update the UCD Connections website
* Update the CRM to ensure all activity is captured in a timely
manner
As a member of the team, the Assistant will support special projects
as run by the Alumni Relations Team to ensure delivery and they will
also be expected to collaborate closely with Annual Giving and
Development colleagues to increase financial support from alumni.
SUITABLE CANDIDATES WILL POSSESS THE FOLLOWING EXPERIENCE AND
PROFESSIONAL CHARACTERISTICS:
* A background in alumni relations, event support and/or
communications, office management, data control or customer service
* Experience with social media and WordPress website editing
* 1 year?s relevant experience working in a busy environment
utilising digital communications
* Ability to prioritise and successfully manage several competing
projects at a time while communicating frequently and concisely with
managers and stakeholders
* Motivated, flexible and ability to use own initiative in a busy
working environment
* Ability to work with others and creatively engage with colleagues
and volunteers
* Exceptional verbal and written communication skills
* Highly developed organisational, planning and multi-tasking skills
* Ability to prioritise to meet deadlines
* Extensive experience with Raiser's Edge or a similar database
* Strong computer skills including online platforms ? events,
email, networks and databases
* A degree in a relevant discipline
WHAT YOU CAN EXPECT FROM US
You will be part of a dynamic, fast paced organisation with an
entrepreneurial and inclusive culture where you will be working as
part of a close knit and collaborative team environment.
UCD Foundation has a structured formal and informal training programme
that all staff may avail of.
ADDITIONAL DETAILS/ APPLICATION PROCESS
This role is a 1-year contract, with the possibility of renewal and
potential for future opportunities for growth as part of UCD
Foundation?s performance development programme.
For further information on the work that we do, please visit:
We need : English (Good)
Type: Permanent
Payment:
Category: Others
