DISABILITY SERVICE MANAGER: JOB DESCRIPTION
THE COMPANY:
Barr?g Healthcare is a family run organisation based in Dublin
providing residential care and day packages nationwide to enable
people who need support across the areas of mental health, disability,
aftercare, transitional and mainstream social care. Our programmes are
built around our central philosophy; to embrace the possibilities for
each person in our care and work with external support agencies and
local community groups to grow and foster independence towards an
outcome of social interaction and purposeful contribution, celebrating
the best of each person?s ability. We pride ourselves on working to
support and champion both our service user?s and staff and welcome
applications from any person that feels they would be a good fit
within our organisation.
JOB TITLE: Disability Service Manager
APPLICATIONS CONSIDERED VIA: E-mail, **Apply on the website**
APPLICATION FORMAT: Please submit a cover letter explaining your
suitability for the role and current CV for consideration
CLOSING DATE FOR APPLICATIONS: **Apply on the website**/**Apply on the
website**/**Apply on the website**
PROPOSED INTERVIEW DATES: TBC
CONTACT FOR INFORMAL ENQUIRIES: **Apply on the website**
LOCATION OF POST: This post will be based in our office in Cork
initially, then move to our Residential Service in Leamlara, Cork.
REPORTING RELATIONSHIP: The Disability Service Manager will report to
the Operations Manager.
SALARY: Salary will be dependent on experience and will be discussed
at offer stage.
JOB TYPE: Full time, permanent
PROBATION: 6 months
PURPOSE OF ROLE:
The Disability Service Manager will lead and be responsible for the
management and effective delivery of Barr?g Healthcare Disability
Services in their assigned area.
The Disability Service Manager will provide direct line management,
supervision and leadership for the Service in accordance with the
service delivery model. The Disability Service Manager will oversee
the work as part of a multiagency response, where applicable, working
in partnership with the parent, family, referral agency and other
partnership agencies on behalf of the young person/vulnerable adult to
ensure that they receive services which are proportionate to
identified needs and risks. There will be a requirement to plan,
implement and evaluate Service Plans, as part of a multiagency
response, ensuring the written and verbal reporting of individual
programmes.
The Disability Service Manager will ensure the promotion, creation and
maintenance of a welcoming, safe, caring, stable and supportive
environment for the client. The Disability Service Manager will ensure
that young people/vulnerable adults will be treated with dignity and
respect, promoting a culture of unconditional positive regard at all
times. The Disability Service manager will promote the best interests
of young people/vulnerable adults and facilitate their participation
when planning and reviewing agreed plans with regard to service
support. He/she will liaise with other relevant statutory and
voluntary services in carrying out the duties and responsibilities of
the role.
As PIC (PERSON IN CHARGE) for our residential disability centre the
Disability Service Manager will Inspire and lead the house for people
with physical and intellectual disabilities through fulfilling the
role of Person In Charge (PIC) as described in the Health Act Health
Act **Apply on the website** (Care And Support Of Residents In
Designated Centres For Persons (Children And Adults) With
Disabilities) Regulations **Apply on the website** Together with the
Disability Team Leader(s) you will play a pivotal role in ensuring
continued compliance with HIQA standards and balancing same with our
life-sharing and community focused model of care.
MAIN DUTIES AND RESPONSIBILITIES
_PROFESSIONAL_
* Provide direct line management, supervision and leadership for the
service in accordance with the service delivery model.
* Ensure follow through and accountability on any responsibilities
in relation to young people/vulnerable adults as agreed
* Keep the Referral Agents fully informed and up to date on all
significant matters relating to the delivery of service.
* Manage enquiries, complaints and allegations from young
people/vulnerable adults engaged with the Service in accordance with
National Policy and Service Policy Guidance documents.
* Seek the advice of relevant personnel as required.
* Contribute to the promotion, creation and maintenance of a
welcoming, safe, caring,
?stable and supportive environment.
* Ensure the involvement of young people and vulnerable adults in
decision-making on matters that affect their lives, at the individual
and collective levels and proactively promote within Service provision
a range of structures, procedures, processes and practices to give
young people and vulnerable adults the opportunity to have their
voices heard and valued.
* Ensure that the dignity, humanity, and value of each person is a
permanent feature of all practices.
* Oversee Service projects e.g. Service forums/induction/training
days etc.
* A willingness to participate in an out of hours ?on call?
facility
_ADMINISTRATION AND ACCOUNTABILITY_
* Contribute to the ongoing development of the service in keeping
with good practice, HIQA requirements and Company objectives.
* Oversee the administration and day to day operation of the
service.
* Ensure that all information and records relating to young
people/vulnerable adults, their families, staff, colleagues etc., are
treated in a thoroughly professional manner in line with local
guidelines and in accordance with the principles of confidentiality,
data protection legislation and Freedom of Information.
* To comply with GDPR guidelines
* To oversee, monitor and evaluate:
* Reference/Review and Case Conferences Notes
* Team Meeting/Group Supervision Notes
* Complaints and Compliment Logs
* Medical and Medication Records
* Incident Reports
* Supervision and Appraisal Notes
* Core Member, Assistant and other stakeholder feedback.
* Person Centered Plans.
* Reports from internal and external inspections and quality audits.
_RESOURCE MANAGEMENT_
* Provide leadership and motivation in order to optimise service
delivery by developing teams and promoting change management.
* Supervise Team Leaders, frontline disability staff & other staff
as appropriate. Be responsible for the maintenance of all relative HR
Forms/Records and Payroll Returns.
* Be responsible for the probationary appraisal of staff and the
completion of probationary appraisal reports as required. Make
appropriate recommendations regarding whether employees? standard of
work during probation is satisfactory and whether appointments should
be confirmed.
* Ensure compliance with and implement HR policies and procedures
and guidelines.
* Manage a budget as defined, including, financial packages for
young people / vulnerable adults in Service and Service budgets.
* Contribute to a range of reports including annual reports,
performance indicators, court reports etc. as required. Responsibility
for returning quarterly reports pertaining to service provision.
* Oversee the development and implementation of policy, information
sharing protocols, audit systems and referral and integrated care
pathways.
* Contribute to service plan process by recognising and replicating
successful interventions and by identifying unmet needs and service
requirements into the future.
* Assist in ensuring that the Service makes the most efficient and
effective use of
* ?developments in IT.
_TRAINING & PROFESSIONAL DEVELOPMENT_
* Participate in regular professional supervision.
* Provide guidance and education for work experience students.
Undertake ongoing professional training and development.
* Engage in and promote reflective and evidence-based practice.
* Be responsible for own health and wellbeing in order to carry out
the duties of the role / is committed to managing own work / life
balance.
_HEALTH & SAFETY_
* Comply with and contribute to the development of policies,
procedures, guidelines and safe professional practice and adhere to
relevant legislation, regulations and standards.
* Have a working knowledge of the Health Information and Quality
Authority (HIQA) standards as they apply to the service for example
National Standards for Child Protection and Care and comply with
associated Tusla - Child and Family Agency/ H.S.E. protocols for
implementing and maintaining these standards as appropriate to the
role.
* To support, promote and actively participate in sustainable
energy, water and waste initiatives to create a more sustainable, low
carbon and efficient health service.
ELIGIBILITY CRITERIA
_QUALIFICATIONS AND /EXPERIENCE._
* A minimum of 3 years in a management or supervisory role in the
area of health or social care; and
* An appropriate qualification in health or social care management
at an appropriate level (that meets HIQA requirements for Person in
Charge)
AND: Have a minimum of five years? experience of working in
Disability / Child protection / Community care or other child and
family services with a similarly challenging client group.
AND: Candidates must have a suitable standard of professional
attainments.
AND: Candidates must have the requisite knowledge and ability
(including a high standard of suitability and management ability for
the proper discharge of the duties of the office) with a minimum of
three years proven experience in a leadership role.
AND: Have proficient ICT skills including a working knowledge of
Microsoft Packages - Excel ?and Word and be familiar with an email
package e.g. Lotus Notes/Outlook.
HEALTH: A candidate for and any person holding the office must be
fully competent and capable of undertaking the duties attached to the
office and be in a state of health such as would indicate a reasonable
prospect of ability to render regular and efficient service.
CHARACTER: Each candidate for and any person holding the office must
be of good character
AGE: A candidate must be under **Apply on the website** years of age.
SKILLS, COMPETENCIES
_PROFESSIONAL KNOWLEDGE_
* Sufficient clinical and professional knowledge including an
understanding of theory and practice with application to best practice
in the delivery of care with to carry out the duties and
responsibilities of the role.
* A good understanding of policy, legislative and professional
requirements to ensure an appropriate standard of service delivery
(e.g. a working knowledge of the legislation relevant to role such as
the Child Care Act **Apply on the website**, Aftercare National Policy
and Procedure and Children First Guidelines), Vulnerable Adults
National Policy/Guidelines, HIQA regulations.
* Effective interpersonal and communication (verbal and written)
skills including skills in mediation, conciliation and advocacy and
the ability to collaborate with colleagues, families, etc.
* Ability to manage assigned budget including, financial packages
for young people / young ?adults in aftercare and service budgets.
* Knowledge to effectively contribute to service plan process with
ability to recognise and replicate successful interventions and by
identifying unmet needs and service requirements into the future.
_DELIVERING A QUALITY SERVICE_
* Commitment to an ability to assure high standards and strive for a
user centred service.
* Capacity to plan and deliver care in an effective and resourceful
manner within a model of person-centred care.
* Initiative and innovation in identifying areas for service
improvement.
* Ability to lead and motivate assigned team in order to optimise
service delivery by developing teamwork and promoting change
management to achieve key performance indicators.
* A good understanding of levels of compliance required to implement
HR policies/procedures and guidelines.
* The ability to assist in the development/ implementation of
policy, information sharing protocols, audit systems and referral and
integrated care pathways.
* Assist in ensuring that the Service makes the most efficient and
effective use of developments in IT.
_EVALUATING INFORMATION AND JUDGING SITUATIONS_
* Ability to evaluate information and make effective decisions
especially with regard to service user care.
* Awareness and appreciation of the service user as expert through
experience including promoting the role of service user in care
planning, decision-making and service development.
* The ability to evaluate complex information from a variety of
sources and make effective decisions
* The ability to consider the range of options available, involve
other parties at the appropriate time and level, to make balanced and
timely decisions
_TEAM AND LEADERSHIP SKILLS_
* Ability to manage and develop self and others in a busy working
environment including the ability to prioritise caseloads for self and
others.
* Effective supervision skills.
* Effective leadership and team skills.
* Ability to empathise with and treat others with dignity and
respect.
* Commitment to continuing professional development for self and
team. Promote a learning environment.
* Ability to work with multi-disciplinary team members and other
stakeholders to facilitate high performance, developing and achieving
clear and realistic objectives Flexibility and adaptability to meet
the requirements of the role
_COMMUNICATION AND INTERPERSONAL SKILLS_
* Excellent interpersonal and communications skills to facilitate
work with a wide range of stakeholders
* Excellent written communication skills including the ability to
produce professional reports.
* Strong negotiation/influencing skills
* Demonstrates the ability to interact in a professional manner with
staff and other key stakeholders.
_THE ABOVE JOB DESCRIPTION IS NOT INTENDED TO BE A COMPREHENSIVE LIST
OF ALL DUTIES INVOLVED AND CONSEQUENTLY, THE POST HOLDER MAY BE
REQUIRED TO PERFORM OTHER DUTIES AS APPROPRIATE TO THE POST WHICH MAY
BE ASSIGNED TO HIM/HER FROM TIME TO TIME AND TO CONTRIBUTE TO THE
DEVELOPMENT OF THE POST WHILE IN OFFICE._
We need : English (Good)
Type: Permanent
Payment:
Category: Health
