EMPLOYMENT ADVISER-LIMERICK CITY
JOB REFERENCE: **APPLY ON THE WEBSITE**
CONTRACT TYPE: PERMANENT
LOCATION: LIMERICK CITY
SALARY: ?**APPLY ON THE WEBSITE**K
ABOUT TURAS NUA
Turas Nua brings together a wealth of experience to help transform the
lives of individuals in Ireland through the governments JobPath
programme. Turas Nua understand that finding and keeping the right
people is vital to the success of any business and this is an exciting
opportunity to join a new organisation that aims to make a difference
to society by offering tailored support, training and guidance to long
term unemployed people.
WE ARE LOOKING FOR PASSIONATE PEOPLE TO JOIN OUR TEAM ON THIS JOURNEY.
JOB DESCRIPTION
PURPOSE OF YOUR JOB
You will provide appropriate support and guidance to a caseload of
people to enable them to return to work.
PERSON PROFILE
* You will be a dynamic and flexible person who can work in a fast
paced, customer focused and target driven environment. You will
possess a high level of IT and administration skills.
* You will be able to work both within an office and remotely as
part of a team and be highly self-motivated.
* You will be a people person with the ability to provide the levels
of support needed by your customers in order to build up a rapport,
trust and drive engagement based on their individual needs.
* You will ensure that we deliver a high-quality service which
benefits the futures of the individuals and the communities in which
we work.
THE ROLE
* Organising and adhering to a daily schedule, that includes a
mixture of: Face to Face meetings, phone calls, online meetings, and
emails.
* You will be required to overcome customers&#**Apply on the
website**; barriers that may prevent them from moving back into
employment by demonstrating a high level of understanding, patience
and empathy with active listening skills and not be afraid to navigate
more difficult conversations/interactions with professionalism.
* You will be required to achieve a set of specific individual KPIs
on a daily and monthly basis by managing a caseload of customers to
ensure appropriate and effective contractual activity is undertaken by
all customers according to their level of job readiness.
* You will be required to complete a high level of administrative
tasks daily in line with individual and company KPIs.
* Identify, structure, and recommend vacancy and training solutions,
working in close consultation with Employer Services Consultants and
Tutors, to meet the specific needs of customers and employers.
* You will be required to present and facilitate workshops as well
as delivering presentations to groups of customers on a weekly basis
as required.
* Ensure that all customer interactions are recorded accurately on
the CRM system.
* Provide advice, guidance, and support for customers during their
initial weeks of employment, supporting their transition from welfare
to employment to maximise the potential for customers to sustain
employment in the long term.
* Ensure all Data Protection regulations are always fully adhered
to.
THE CANDIDATE-ESSENTIAL REQUIREMENTS
* Leaving Certificate or equivalent.
* Minimum of three years&#**Apply on the website**; experience of
working in a customer focused, target driven environment.
* Strong IT skills/experience in the use of Microsoft office and CRM
systems. Must be comfortable with all aspects of remote working
technology.
* Excellent administrative skills - fast & accurate data entry
skills.
* Have appropriate facilities to work from home if the need arises
due to another lock-down situation - a quiet secure room free from
distractions.
* Must have or be able to have stable internet connection with up to
5Mb download and 1Mb upload, this will be subject to a speed test.
* The ability to build rapport and work effectively with a diverse
range of individuals both in person and over the phone.
* Experience in delivering presentations in a group setting or
public speaking.
* Strong prioritisation and time management skills.
* Fluent written and spoken English.
THE CANDIDATE-DESIRABLE REQUIREMENTS
* Third level qualification in a related field.
* Good knowledge of the local labour market.
* Fluent in a second language.
EMPLOYMENT ADVISER-LIMERICK CITY
JOB REFERENCE: **APPLY ON THE WEBSITE**
CONTRACT TYPE: PERMANENT
LOCATION: LIMERICK CITY
SALARY: ?**APPLY ON THE WEBSITE**K
ABOUT TURAS NUA
Turas Nua brings together a wealth of experience to help transform the
lives of individuals in Ireland through the governments JobPath
programme. Turas Nua understand that finding and keeping the right
people is vital to the success of any business and this is an exciting
opportunity to join a new organisation that aims to make a difference
to society by offering tailored support, training and guidance to long
term unemployed people.
WE ARE LOOKING FOR PASSIONATE PEOPLE TO JOIN OUR TEAM ON THIS JOURNEY.
JOB DESCRIPTION
PURPOSE OF YOUR JOB
You will provide appropriate support and guidance to a caseload of
people to enable them to return to work.
PERSON PROFILE
* You will be a dynamic and flexible person who can work in a fast
paced, customer focused and target driven environment. You will
possess a high level of IT and administration skills.
* You will be able to work both within an office and remotely as
part of a team and be highly self-motivated.
* You will be a people person with the ability to provide the levels
of support needed by your customers in order to build up a rapport,
trust and drive engagement based on their individual needs.
* You will ensure that we deliver a high-quality service which
benefits the futures of the individuals and the communities in which
we work.
THE ROLE
* Organising and adhering to a daily schedule, that includes a
mixture of: Face to Face meetings, phone calls, online meetings, and
emails.
* You will be required to overcome customers&#**Apply on the
website**; barriers that may prevent them from moving back into
employment by demonstrating a high level of understanding, patience
and empathy with active listening skills and not be afraid to navigate
more difficult conversations/interactions with professionalism.
* You will be required to achieve a set of specific individual KPIs
on a daily and monthly basis by managing a caseload of customers to
ensure appropriate and effective contractual activity is undertaken by
all customers according to their level of job readiness.
* You will be required to complete a high level of administrative
tasks daily in line with individual and company KPIs.
* Identify, structure, and recommend vacancy and training solutions,
working in close consultation with Employer Services Consultants and
Tutors, to meet the specific needs of customers and employers.
* You will be required to present and facilitate workshops as well
as delivering presentations to groups of customers on a weekly basis
as required.
* Ensure that all customer interactions are recorded accurately on
the CRM system.
* Provide advice, guidance, and support for customers during their
initial weeks of employment, supporting their transition from welfare
to employment to maximise the potential for customers to sustain
employment in the long term.
* Ensure all Data Protection regulations are always fully adhered
to.
THE CANDIDATE-ESSENTIAL REQUIREMENTS
* Leaving Certificate or equivalent.
* Minimum of three years&#**Apply on the website**; experience of
working in a customer focused, target driven environment.
* Strong IT skills/experience in the use of Microsoft office and CRM
systems. Must be comfortable with all aspects of remote working
technology.
* Excellent administrative skills - fast & accurate data entry
skills.
* Have appropriate facilities to work from home if the need arises
due to another lock-down situation - a quiet secure room free from
distractions.
* Must have or be able to have stable internet connection with up to
5Mb download and 1Mb upload, this will be subject to a speed test.
* The ability to build rapport and work effectively with a diverse
range of individuals both in person and over the phone.
* Experience in delivering presentations in a group setting or
public speaking.
* Strong prioritisation and time management skills.
* Fluent written and spoken English.
THE CANDIDATE-DESIRABLE REQUIREMENTS
* Third level qualification in a related field.
* Good knowledge of the local labour market.
* Fluent in a second language.
We need : English (Good)
Type: Permanent
Payment:
Category: Others
